Position Purpose: The Practice Coordinator is responsible for supporting the Operations Manager with the financial management, staffing, marketing, quality improvement, customer service, and facility management of the practice.  Responsible for the day-to-day operations and is the first line oversight of the practice to include Physicians and administrative staff at a medical practice site. Ensures practices, policies and procedures are applied in all areas of the medical site. Contributes, demonstrates and is committed to our Mission, Core Values and Service Excellence Standards.  

What you will do:   

Providing onsite supervision for medical site administrative and clinical personnel to ensure a smooth and efficient running of the medical office site.  

Enforcing all policies and procedures. 

Daily functions as Front Desk Associate, Business Services Representative, Medical Assistant, LPN, or RN. 

Acts as a liaison between staff, clinicians and management. 

Provides onsite supervision for medical site administrative and clinical personnel to ensure a smooth and efficient running of the medical office site.  

Relays staff and Provider PTO to other managers to ensure office coverage for staff during days off and vacations. Utilizes universal float pool and communicates with other Practice Coordinators to obtain coverage. 

Oversees clinical processes to ensure timely response (e.g. prescription refill requests completed daily, and patient phone calls answered as quickly as possible). 

Oversees pre-op assessment, workflow and surgical/procedural scheduling. 

Maintains an open line of communication with Providers, staff, and Management in order to maintain an effective and efficient work environment. 

Minimum Requirements:   

High School Graduate: additional business or Associate’s degree desired. 

Minimum of 2 – 3 years of experience in a physician’s office required. Prior experience with patient management computer systems desired. Good understanding of medical terminology.  Knowledge of all Microsoft Office programs, including Outlook email and calendar 

Strong oral, written and interpersonal communication skills required.  Demonstrated ability in leadership and managing a team.   

Ability to effectively prioritize and execute tasks in a fast-paced environment.  Excellent organization and communication skills required.   

Position Highlights and Benefits:   

Great benefits from Day 1 

Competitive pay 

Mission-Driven Team Environment 

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year. 

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.