At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job TitlePractice Facilitator - Clinical Integration

                        

LocationCleveland

                    

FacilityRemote Location

                     

DepartmentClinical Integration-QA-Finance

                      

Job CodeT98618

                     

ShiftDays

                       

Schedule8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.      

As a Practice Facilitator, you will work closely with primary care practices to build capacity for performance improvement activities and help the practice reach incremental and transformative improvement goals. In this role, you assist in redesigning workflows and processes so staff can better serve patients. While you enhance your skills, your fellow caregivers and superiors will encourage you to explore new interesting areas and collaborate with diverse groups within and outside the Cleveland Clinic institution. 

A caregiver in this position works remotely from 8:00AM – 5:00PM. 

A caregiver who excels in this role will:  

Assess and provide feedback to practices regarding organizational, clinical, and business functions to drive change. Use practice-level and physician data to drive change. Coordinate initial data connection training and system access for all new clinical caregivers and provide initial support at the worksite. Evaluate provider proficiency at scheduled sessions and create or modify a lesson plan designed to maximize provider efficiency. Coordinate and implement the distribution of new clinical functionality to practices.  Schedule group user training when necessary. Document and diagram existing workflows.  Identify opportunities for improvement and work with the administrative team to design and implement these improvements. Train practice caregivers to understand and use data effectively to drive Performance Improvement in the measurement domains for their specialty. Train caregivers on quality measures and improvement methods and specific transformation processes, such as team-based care. Provide regular updates to administration on the level of user proficiency, issues and plans. Promote best practices in quality structures and methods related to performance measures. Facilitate both project and change management. Use health IT to support capacity for improving clinical care and office efficiency. Cross-pollinate best practices among primary care practices. Build capacity for improved networking with outside resources. Provide technical assistance in implementing particular models of care, such as chronic care management. Assist, practice, organize, prioritize, and sequence measure quality improvement activities and, in some cases, achieve medical home recognition. Increase practice capacity for continuous performance improvement activities and create and maintain an ongoing performance improvement infrastructure within the practice. Build a team orientation, promote effective communication patterns among practice caregivers and help create a practice culture that is receptive to change. Provide direct support to caregivers in properly using clinical information systems. Create individualized lesson plans for each provider based on the provider’s proficiency with systems such as the EMR, the results reporting system and others. 

Minimum qualifications for the ideal future caregiver include:  

Bachelor’s Degree in Business, Healthcare Administration, or Nursing and five years of experience in an ambulatory setting OR Social Work or Counseling Certification or an LPN, MA or RN with five years of clinical experience  Valid Driver’s License (VDL) Knowledge of best practices with private practice rooming intake, making the most of office visits, patient reception workflow and structure Expertise in acquiring and using data to drive improvement, and knowledge of performance improvement methods Polished presentation skills with the ability to present to a variety of levels up and down Excellent PC skills with proficiency in MS Office products and developed aptitude towards technology Ability to travel regionally 

Preferred qualifications for the ideal future caregiver include:  

Medical Assisting Certification Experience in an ambulatory setting 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

Working in a stationary position for extended periodsOperating a computer and other office equipmentAbility to communicate and exchange accurate informationTraveling throughout the health system and to other locations

Personal Protective Equipment:

None

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities