Practice Manager, Healthcare Transformation Program

The Practice Manager for the Healthcare Transformation Program will be responsible for oversight of clinical and financial operations for an innovative collaboration between Swedish Hospital and local Federally Qualified Health Centers (FQHC’s). Through this collaboration Swedish Hospital specialty care lines will be embedded in FQHCs to reduce access barriers and address social determinants of health. The Practice Manager will be responsible for all providers and staff, coordinating assignments to ensure effective patients flow in the day-to-day operations of patient care services at the Swedish campus and off-site FQHC locations. The position is supported by Health Care Transformation Program funding of the Illinois Department of Health Care and Family Services (HFS).

Position Highlights:

Position: Practice Manager, Healthcare Transformation Program

Hourly Pay Range: $33.66 - $54.50. The hourly pay rate offered is determined by a candidate’s expertise and years of experience, among other factors.

Location: Chicago, IL (Swedish Hospital Campus)

Full Time/Part Time: Full Time

Hours: Monday-Friday, 8am-5pm

Required Travel: travel to other clinics within the area will be required

What you will do:

Manages and oversees all support staff in the delivery of Patient Care Services.

Coordinates staff schedules and hours including vacation approval and facility coverage. 

Works with Senior Management and physicians to ensure off-site operations and relations are effective and consistent with policies and procedures.

Acts as a liaison between clinical support staff, medical staff, patients, and FQHCs

Assists in developing workflows for social determinants of health screening and clinical case management.

Responsible for financial and data management of multiple off-site locations

Responsible for managing data related to referrals, scheduled appointments, no shows and collaborating with other Transformation Program colleagues to track and improve access and quality metrics.

Participates in the development and implementation of operational and clinical policies and procedures.

Responsible for the facility management activities.

What you will need:

Education: Bachelor’s degree in the area of business, health care administration or acceptable years of experience in managing a health care center or private physician office.

Certification: n/a

Experience: 3+ years of practice management experience including at least 2 years in a health care organization. 

Unique or Preferred Skills:

Knowledge of fiscal management and human resource management techniques. 

Knowledge of office management techniques and practices. 

Knowledge of computer systems and applications. 

Skills in gathering, analyzing and evaluating data. 

Ability to apply policies and procedures and principles to solve everyday problems and deal with a variety of situations. 

Ability to exercise initiative, problem-solving and decision making. 

Ability to establish priorities and coordinate work activities. 

Commitment to health equity.

Benefits (For full time or part time positions):

Career Pathways to Promote Professional Growth and Development

Various Medical, Dental, Pet and Vision options

Tuition Reimbursement

Free Parking

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.  

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. 

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.