Philadelphia, Pennsylvania, USA
42 days ago
Practice Manager - Technical Services
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a  (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a  company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in , committed to making a positive impact on its customers, employees, and communities.
The Role
Veeva is a leading global provider of cloud-based software solutions for regulated industries such as consumer goods, chemicals, cosmetics, and life sciences. As a Technical Practice Manager, you will be leading members of Veeva’s Technical Services group working on building strong teams and tackling the most complex problems; working to simplify them and ensure the customer’s speed and success. What You'll DoBuild, lead, and mentor an amazing team of Technical Consultants focused on long-term customer successProvide subject matter expertise on Vault Platform, integrations, technical design, and Software-as-a-Service (SaaS) implementation best practicesTake complex concepts and articulate them to audiences of varying perception levelsDesign, implement, and provide subject matter expertise for the development of custom applicationsManage integration, development projects, and resourcesContribute to our technical services knowledge baseEvangelize the value of Veeva’s Technical ServicesSupport the sales team and solution consultants in winning new businessWork closely with customers to understand their pain points and recommend efficient solutionsAccountable for customer success from beginning to end of the project life cycleRequirements5+ years leading, hiring, and growing technical teams5+ years working in a software developer capacityStrong background in Java development and experience with the Spring frameworkAbility to roll up sleeves and tackle hands-on technical tasks to support the team when neededExperience in translating business requirements into software specifications including writing and reviewing technical documentationExperience in a customer-facing role, preferably with a software professional services organization or consulting backgroundAbility to articulate and implement integration architectureProven ability to work independently in a dynamic, fast-moving environment, but also as part of a remote teamAbility to travel up to 10%Qualified candidates must be legally authorized to be employed in the United States.  Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment positionNice to HaveExperience with data or document management platformsExperience with source code control systemsExperience working in a GxP validated environmentExperience in the Pharma Regulatory, Safety, Quality, or Clinical spacesExperience with AWS services and methodologies, particularly on using Serverless components, including AWS Lambda, Step Functions, API Gateway, Fargate, and CloudFormationBased on the East or Central time zoneComputer science or related degreePerks & BenefitsMedical, dental, vision, and basic life insuranceFlexible PTO and company paid holidaysRetirement programs1% charitable giving programCompensationBase pay: $100,000 - $250,000The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.#LI-Remote
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at .
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