Practice Supervisor - Northwest Family Medicine Boulder Community Health, Superior, CO 80027 $23.58- $35.36 an hour - Full-Time Days, 40 hours per week Boulder Community Health is seeking a Practice Supervisor for our North West Family Medicine clinic. The Practice supervisor is responsible for managing the day to day operations of one clinic. Supervises and evaluates front and back office staff. Reports to practice manager.Demonstrates an extensive working knowledge of and familiarity with all applications associated with managing a healthcare setting. Boulder Community Hospital (BCH) Primary Care Physician Clinics are guided by the philosophy of the Patient-Centered Medical Home. The medical home organizes care around patients, while engaging a multidisciplinary Care Team working proactively to coordinate and track care for each individual patient. Benefits: •Health insurance, including a FREE employee only option •Dental and Vision insurance •BCH paid Life Insurance; Spouse and Dependent Life Insurance plans •Short-term and Long-term disability coverage •Health and Dependent Care Flexible Spending Accounts •Retirement plan with BCH matching contributions, and discretionary lump sum contribution •Paid Time Off •Education assistance program •Voluntary Wellness programs, to include biometrics, wellness team challenges, and much more •Staff Support Initiatives such as Sound Baths, Meditation, Massages, and Reiki •Free one-on-one retirement planning sessions •Employee Assistance Program offering 8 free, confidential counseling sessions for you and your family Qualifications •Associate degree in Health or Business Administration preferred. •Medical Assistant degree or lead experience in clinic setting preferred •Minimum one year of experience working in a lead role, front or back office, in a health care setting preferred. Responsibilities •Oversees, directs, and ensures adoption sustainment of efficient clinic operations. •Implements, supports, and ensures compliance with organizational policies and procedures. •Assists in the development/implementation of cost-effective policies and procedures for all operational areas including billing, insurance, fee schedules, credit/collections, purchasing, data processing and space planning. •Ensures compliance with standards and regulations and CLIA, OSHA, Joint Commission, employment law, and reimbursement including organization compliance plan. •Supports goals and objectives of the organization and promotes a supportive and productive environment. •Provides, presents, and analyzes data for fiscal, statistical and planning purposes. •Provides input to the budget process. Responsible for clinic expenditures and ensures that the clinic remains within budget. Reviews and codes invoices and forwards to Accounts Payable in a timely manner. Responsible for the control of petty cash. Keeps Director informed of variances in budget. •Responsible for the selection, training, orientation, assignment, and supervision of clinic personnel. •Ensures adequate staffing. Reassign staff or secures coverage as necessary. Approves/denies PAL requests with the support of the manager as necessary. •Reviews and approves staff time cards and submits to payroll for timely processing. •Identifies and resolves personnel issues employing and documenting corrective action as necessary. •Collaborates with physicians as needed to effectively evaluate clinical and technical staff. •Facilitates staff and provider meetings on a regular basis to discuss clinic issues and day-to-day operations. Includes the manager or department director as necessary. •Ensures implementation and continuation of an active Reward and Recognition committee. •Assists with the effective implementation of benefit programs, wage scales, job descriptions, personnel policies and payroll practices. •Acts as clinic liaison with all other departments and clinics, as well as with outside agencies and the public. •Handles patient complaints. Meets with patients regarding billing and collection issues as necessary. •Participates in professional development activities to keep current with healthcare trends and practices. •Establishes and maintains effective, professional working relationships with patients and their representatives, managers, staff, physicians, other hospital departments, outside agencies, and the public. •Work cooperatively and collaboratively as a member of a Care Team with Primary Care Providers, MAs, and other clinic staff to provide care to patients based on best practices and evidenced based medicine (EBM). •Participates in daily team huddles and meetings among Care Team and clinic that address patient progress and barriers to patient care. About Boulder Community Health and Boulder, Colorado Boulder Community Health (BCH) is a not-for-profit healthcare organization based in Boulder, Colorado. It provides comprehensive medical services to the Boulder County community, including acute care, emergency services, and outpatient care. BCH operates several facilities, including the flagship Boulder Community Hospital, and offers a wide range of specialties such as cardiology, oncology, orthopedics, and maternity care. The organization is known for its commitment to high-quality care, patient-centered services, and a focus on wellness and prevention. Boulder Community Health is dedicated to improving the health of the local community by integrating advanced medical technology, evidence-based practices, and personalized care. The healthcare system also emphasizes collaboration with local physicians, wellness programs, and community outreach initiatives. BCH is recognized for its strong ties to the local population and its role in supporting public health initiatives, promoting healthy lifestyles, and addressing health disparities. Boulder Community Health is a Certified Level II Trauma Center and has received incredible accolades for the wonderful care that we provide including: Newsweek- “America’s Best-in-State Hospital 2025”; U.S. News and World Report- “Best Hospitals for Maternity Care 2025”; 5280 Magazine-“21 BCH physicians among 2024 list of the region’s best doctors”; Daily Camera People’s Choice Awards 2024- Honorable mention, Best Physical Therapy Center; and American Heart Association- Quality Stroke Care 2024. As an employee at Boulder Community Health, you will enjoy working in state-of-the-art facilities with competitive compensation and benefits, including health/dental/life, tuition reimbursement and an on-site fitness center. You also have access to an incredible Employee Wellness and Support program, employee activities, discounts and more! EOE/Affirmative Action/Drug-free workplace. BCH will never conduct interviews or ask for employment documents via text. This position has no close date. Applications will be accepted until the position is filled.