Pre – Registration of patients’ updating demographic and insurance information, collections of copays and financial counseling services, as needed.
ResponsibilitiesResponsible for Pre – Registration of patients’ updating demographic and insurance information, collections of copays and financial counseling services, as needed. With a Fast Paced ever changing time sensitive environment. Multitasking is a must in Pre Reg world, working independently, self-disciplined, team-player, being productive, confident and self-motivated to meet the set daily algorithm. The successful candidate will work well with problem solving & conflict resolution as well as time management. Having great communication skills, including clear dialogue and being an active listener is important as well. Opportunity to work remotely (this position requires 90 days or longer of onsite training in Pinehurst, North Carolina)
QualificationsHigh School diploma or GED
Strong Customer Services skills preferred.
Experience with medical terminology, insurance, patient interaction is plus.