Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.
Role:
We're seeking a highly motivated Pre-Sales Engineer to join our team and provide technical and sales expertise to our customers in the Northeast United States. You'll play a key role in the entire sales cycle, from identifying customer needs to implementation and training. This is a fast-paced and rewarding opportunity for someone who thrives in a collaborative environment and enjoys tackling complex technical challenges.
Job Responsibilities:
Partner with sales team to identify and qualify new opportunities for M-I applications and solutions. Conduct customer visits and pre-sales assessments to understand current systems and recommend improvements. Design, document, and present complex application solutions tailored to specific customer needs. Provide technical support and troubleshooting for customers throughout the implementation process. Collaborate with developers and project managers to ensure successful project execution. Lead complex installations and support Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), and customer training. Continuously learn and stay up-to-date on new technologies and industry best practices. Contribute to the development of M-I employee skills and knowledge. Provide support for new product releases and Voice of Customer (VOC) initiatives.
Job Requirements:
5+ years of experience in technical support or a related field, with a proven track record of success. Demonstrated expertise in electrical, electronic, pneumatic, hydraulic, and mechanical systems. Strong understanding of discrete wiring, networking, and software implementation. Excellent communication, interpersonal, and time management skills. Ability to learn and implement industrial communication protocols (e.g., NGPCL.) Willingness to travel extensively throughout the Southwest & Midwest United States (daily and overnight trips possible). Travels outside the assigned territory and to other parts of the United States are required, in accordance with the projects at hand.
You may be the right candidate if you are aligned to our values and culture:
Collaborative entrepreneurial spirit.
Winning through customers.
High ethical standards, openness and trust.
Expectations for results.
Respect and value people.
If you believe you match our values and have the experience we’re looking for, apply! We can’t wait to hear from you!
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Work Arrangement : Remote
Salary Range : $33.60 - $50.40
We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact keenehr@markem-imaje.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.
Job Function :