Job Summary

This position serves as the patient advocate, providing a message of compassion and fulfilling the mission of Pella Regional Health Center; communicating, educating and defining the cost and payment process to benefit those who depend on us now and in the future.

Minimum knowledge, skills, and abilities:

 Critical thinking skills required to effectively perform the duties as outlined in this job description. Minimum of 2 year degree in healthcare related field or accounting preferred with experience in healthcare and/or insurance substituted for a degree   Experience in a health care setting in an insurance/billing/collections/coding role   Knowledge of insurance benefits    Knowledge of CPT and ICD-10 codes preferred   Knowledge of billing processes for clinic and hospital settings   Ability to articulate clearly and to communicate in an understandable manner   Ability to read and communicate effectively in English   Basic mathematical skills   Strong computer skills with ability to learn specific computer systems   Positive, appropriate customer service skills   Able to work effectively as a leader and member of a team.