Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Currency and Commodity Operations provides comprehensive pre and post-settlement services, including confirmation and fails management for domestic Money Markets and globally traded Precious Metals. The Money Market desk makes up part of the Balance Sheet Management structure. Products covered by Money Market Operations support include Loans and Deposits. Additionally, HSBC is considered the market leader in precious metals with 24-hour global coverage across all precious metals products. HSBC operates one of the largest commercial metals vaulting facilities in the US. The Assistant Manager must be multifunctional, with the ability to assist in the supervision of the Precious Metals and Money Markets Operations team, while liaising with business stakeholders and monitoring the accurate and timely processing of Precious Metals and Money Market trade support functions.

As our Precious Metal/Money Market Supervisor you will:

Daily monitoring of Precious Metals and Money Market Operations team functionsAssist in the facilitation of various team tactical and strategic projects, with focus on successful and timely delivery while mitigating risk for our BusinessesExercise superior client service through daily professional phone and email communications with internal/external clients, building rapport and championing positive experiencesRepresentation on conference calls and meetings, speaking to key risks and issues to our team and as required, review and authorize the team’s settlements, confirmations, invoices, etcExercises initiative and independent judgment in resolving client issues and escalate when necessary to avoid reputational or financial losses/issuesEnsure all processing issues are resolved in a timely and efficient manner and adhere to all regulatory and internal controls to minimize risk to the bankSupports IT projects and new business objectives to ensure they are implemented on schedule with no issuesAdheres strictly to compliance and operational risk controls in accordance with HSBC and regulatory standards, policies and practices; reports control weaknesses, compliance breaches and operational loss eventsPerform other job-related duties as assigned by the Precious Metal/Money Market Manager and provide coverage support in their absenceUnderstand the implication of regulation, policies and controls issues relating to the team and prioritize them in a timely manner and always focus on identifying process efficiencies and control enhancements with risk reduction as key priorityDemonstrate a commercial mind-set when decision making and articulate cost benefits clearly to provide transparency regarding actual savingsEscalates to senior management (e.g. product control, compliance and/or Operations) any issues that will cause financial loss to the bank or that could affect client relationships and provide awareness of potential issues

For this role, HSBC targets a pay range between $91,100.00 and $136,600.00

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Currency and Commodity Operations provides comprehensive pre and post-settlement services, including confirmation and fails management for domestic Money Markets and globally traded Precious Metals. The Money Market desk makes up part of the Balance Sheet Management structure. Products covered by Money Market Operations support include Loans and Deposits. Additionally, HSBC is considered the market leader in precious metals with 24-hour global coverage across all precious metals products. HSBC operates one of the largest commercial metals vaulting facilities in the US. The Assistant Manager must be multifunctional, with the ability to assist in the supervision of the Precious Metals and Money Markets Operations team, while liaising with business stakeholders and monitoring the accurate and timely processing of Precious Metals and Money Market trade support functions.

As our Precious Metal/Money Market Supervisor you will:

Daily monitoring of Precious Metals and Money Market Operations team functionsAssist in the facilitation of various team tactical and strategic projects, with focus on successful and timely delivery while mitigating risk for our BusinessesExercise superior client service through daily professional phone and email communications with internal/external clients, building rapport and championing positive experiencesRepresentation on conference calls and meetings, speaking to key risks and issues to our team and as required, review and authorize the team’s settlements, confirmations, invoices, etcExercises initiative and independent judgment in resolving client issues and escalate when necessary to avoid reputational or financial losses/issuesEnsure all processing issues are resolved in a timely and efficient manner and adhere to all regulatory and internal controls to minimize risk to the bankSupports IT projects and new business objectives to ensure they are implemented on schedule with no issuesAdheres strictly to compliance and operational risk controls in accordance with HSBC and regulatory standards, policies and practices; reports control weaknesses, compliance breaches and operational loss eventsPerform other job-related duties as assigned by the Precious Metal/Money Market Manager and provide coverage support in their absenceUnderstand the implication of regulation, policies and controls issues relating to the team and prioritize them in a timely manner and always focus on identifying process efficiencies and control enhancements with risk reduction as key priorityDemonstrate a commercial mind-set when decision making and articulate cost benefits clearly to provide transparency regarding actual savingsEscalates to senior management (e.g. product control, compliance and/or Operations) any issues that will cause financial loss to the bank or that could affect client relationships and provide awareness of potential issues

For this role, HSBC targets a pay range between $91,100.00 and $136,600.00

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

You´ll likely have the following qualifications to succeed in this role:

Computer knowledge, Word, PowerPoint and ExcelExcellent verbal and written communication skillsAbility to handle various tasks simultaneously and manage time efficientlyAbility to work under pressure and analyse issues to mitigate risks to the businessMinimum of a BA/BS degree in financial or related fieldBe aware of the Operational Risk scenario associated with the role and acts in a manner that takes account of operational risk considerationsUnderstand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

You´ll likely have the following qualifications to succeed in this role:

Computer knowledge, Word, PowerPoint and ExcelExcellent verbal and written communication skillsAbility to handle various tasks simultaneously and manage time efficientlyAbility to work under pressure and analyse issues to mitigate risks to the businessMinimum of a BA/BS degree in financial or related fieldBe aware of the Operational Risk scenario associated with the role and acts in a manner that takes account of operational risk considerationsUnderstand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.