Founded in 1967, W. R. Berkley Corporation has grown from a small investment management firm into one of the largest commercial lines property and casualty insurers in the United States. Along the way, we have been listed on the New York Stock Exchange, seen our revenue soar well past $7 billion, and become a well-respected Fortune 500 Company.
Berkley Premium Audit Services is an innovative provider of premium audit operation to 21 Berkley companies. If you are looking to join a fast-paced, energetic and passionate team with room for professional growth and development – Berkley may be a great fit for you.
The Company is an equal employment opportunity employer.#LI-
Responsibilities
The Premium Audit Administrative Technician supports the proper scheduling and handling of all premium audits in the group.
This will involve monitoring and administering phone calls, initiating and monitoring the audit department general email inbox process by assuring that proper letters are mailed, and received data that is attached to the audit, then, being assigned to the appropriate auditor. Compare information received from insureds to what was requested. Send out additional document letters for missing information.
To perform this job successfully, an individual must be able to perform each of the following essential duties and responsibilities satisfactorily. Other duties may be assigned.
Manage the mail audit process in Premium Audit Tracking System (PATS) up to the point where requested data is received and the audit is then assigned to the appropriate auditor. Update PATS with current audit contact information and communications before audit is assigned to auditor.
Ability to read and comprehend instructions provided for navigation and effective use of Genesys policy system, PATS, Berkley Billing system, and the BPMi records systems, Reference Connect and other external site rating bureaus and other system supported tools. Ability to manage multiple tasks and meet established deadlines. Ability to communicate and interface with other departments, insureds and agents in resolving audit related issues.
Meet established production goals while maintaining high levels of quality. Manage work to meet established company service standards.
Maintains good working relationship with lead, manager, associates, agents, and public and contributes to a cooperative work environment.
Qualifications High school diploma or general education degree (GED)One year of multi-line, multi-state, commercial insurance experience; or equivalent combination of education and experience a plusProficient in Microsoft Office Products (Outlook, Word and Excel), Must have good judgment and decision-making ability. Must manage multiple tasks and meet deadlinesAbility to apply common sense understanding to carry out written or oral instructionsAbility to effectively present information in one-on-one and small group situations to customers, agents, and other employees of the organizationAbility to keyboard by touch at 50 wpm or betterAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimalsAdditional Company Details We do not accept any unsolicited resumes from external recruiting agencies or firms.
The company offers a competitive compensation plan and robust benefits package for full time regular employees.
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
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