Levy Sector Position Title: Premium Catering & Clubs Supervisor | T-Mobile Arena Starting Pay: $20.00 per hour Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the One@Work app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/ Job Summary Premium Catering & Clubs Supervisor: T-Mobile Arena Summary: Under the direction of department manager, ensures effective operations of assigned catering & clubs location, including training and supervision of catering & clubs personnel, in accordance with Company’s Service Standards and applicable Operational Standards. Key Responsibilities: + Maintain positive guest relationships by obtaining regular feedback through table visits and executing show quality standards + Train and convey brand clarity through the menu, wine, and beverage knowledge + Respond and assist in any departmental guest service issues + Execute all menus, promotions and programs as outlined by the Catering & Cubs Manager in accordance with Levy standards + Ensure all catering services exceed guest expectation + Develops a positive rapport with guests + Follows responsible alcohol service policies + Assist in staffing, scheduling, and trainings + Directly supervising staff while having direct interaction with customers + Pre-event distribution of bar, club, or catering paperwork, initial space walk thru to check for any maintenance issues + Assist in the set-up, may include getting tables, chafers, ice, locking or unlocking of fridges/cabinets as per directed, etc + Be visible during events, making yourself accessible to help guests, answer guest questions regarding food preparation or ingredients, service or billing, resolves guest complaints, with assistance of department manager + Complete closing duties according to company procedures + Conduct physical audit of inventory and product. Research and perform reconciliations + Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance within corporate procedures + Ensure that all work stations, pantries and storerooms remain clean and sufficiently stocked; ensures replacement stock is ordered + Ensure all monetary transactions and procedures are documented and enforced + Develop and enforce standards for service, sanitation, and product and food quality + Ensure all sanitation practices are used and Department of Health guidelines are followed; reports safety hazards and repairs items + Ability to interact with co-workers in order to assure compliance with company service standards, inventory, and cash control procedures + Performs other duties as assigned Job Qualifications: + Minimum of two-year leadership experience in a service experience in a hotel, full service restaurant, catering facility or club environment required + Must be a team player and work well in group settings; inspire teammates and staff to strive for excellence + Basic knowledge of Microsoft Office, Excel and Outlook + Valid Nevada Food Handler Card, TAM Card, and Non-Gaming Sheriff Card + Excellent written and verbal communications and interpersonal skill + Knowledge and experience working with a POS system + Fast paced problem solving; able to adapt to change quickly; ability to work under pressure and meet deadlines + Detail oriented; organized and ability to quickly jump from task to task and prioritize as needed + Punctual and dependable; personable, proactive and self-motivated + Organizational skills; detail-oriented, ability to work accurately, efficiently, and courteously in a high pressure environment + Ability to occasionally lift, carry and put away parcels weighing up to 30 pounds + Ability to stand and walk for entire length of shift, including walking up and down stairs and lifting as the work duties demand Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/) Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Associates of Levy are offered many fantastic benefits. + Instapay (early access to your wages) and high interest savings both through the One@Work app + Associate Shopping Program + Health and Wellness Program + Discount Marketplace + Employee Assistance Program This requisition will close on 12/7/2024.