Essential Duties and Responsibilities:
•Responsible for selling full menu of ticket products with a focus on group experiences and single event suite rentals.

• Develop, manage and grow the Santander Arena Membership Program including soliciting new members and serving existing members through presales, proactive outreach and exceptional customer service. 

• Work with multiple departments to develop and execute the Santander Arena Premium Seating inventory including hospitality areas and Suites to create new revenue streams for all events

• Facilitate sales for large groups, super groups, Members, and Sponsors/Partners.
•Manage coorespondance and distribution of suite and sponsorship tickets and materials

 •Manage and participate in the development and implementation of all aspects of Group Sales and Members Programs.
• Achieve/exceed assigned sales goals
• Assist with development and implementation of revenue and expense budget for group sales & premium seating department
• Build, foster, and maintain the highest level of customers service to all current and prospective clients
• Develop and maintain relationships with clients and prospects through creative means including, but not limited to: networking events, speaking engagements, seat visits at events/games, off site meetings, prospect tickets in-game and virtual meetings.
• Assist with community relations efforts
• Facilitate tickets and provide clear communication and service for all group and premium ticket holders
• Sell non-leased Suites for single events and Reading Royals Games
• Develop leads for new clients, suite holders, sponsors, etc.

• other duties as assigned

Qualifications/Education Required:

• Bachelor’s degree required
• One-two (1-2) years of experience in a similar work environment or internship
• Proficient in Microsoft Office and Excel. Experience with Ticketmaster Host and Archtics a plus.
• Ability to work nights, weekends and select holidays as required, in addition to traditional business hours
• High level of confidence, enthusiasm, and personal accountability.
• Excellent communication, interpersonal skills and organizational ability.
• Must demonstrate ability to work well both independently and as part of a team; must have a positive attitude
• Establish and maintain effective working relationships with staff, clients and facility management
• Desire to learn and grow professionally in the career of sales and service in sports and entertainment