**Job Summary** This Presales Solutions Engineer - Cisco will support the entirety of SHI’s Sales and Engineering departments, providing estimates, deals, consultation,design and support for Cisco Solution Requests. This position reports to the Lead Presales Solutions Engineer – Cisco. **About Us** Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. **But the heartbeat of SHI is our employees – all 6,000 of them.** If you join our team, you’ll enjoy: + Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. + Continuous professional growth and leadership opportunities. + Health, wellness, and financial benefits to offer peace of mind to you and your family. + World-class facilities and the technology you need to thrive – in our offices or yours. **Responsibilities** _Including, but not limited to:_ + Architect and design Networking, Security, Data Center and/or other emerging Cisco solutions with supporting technologies. + Collaborate with sales team to identify, gather requirements for solutions, and build essential Bill of Materials. + Create Deal Registration within CCW as required by management. + Utilize and Learn SHI and Cisco’s Tools to complete job responsibilities (i.e SHI’s CRM, CCW, etc...) + Partner with other solutions engineers, system engineers, architects and technical specialists across different organizations and Sales teams in a pre-sales technical role across SHI business segments. + Provide leadership and mentorship to others in the Solution Specialist roles. + Support CiscoSA Team Solution Specialists and other Solutions Engineers as needed. + Manage queue requests and internal escalations from Technical Specialists and other Solutions Engineers + Conduct training and technical workshops for internal teams as needed. + Attend and deliver training for assigned architecture regularly. + Perform Cisco Demos per architecture alignment. + Perform End User Scoping and Discovery Calls + Implement complex competitive OEM configuration flips (Comparable bids) + Campaign partner event/initiative support (Call Blitz, Go Campaign, etc.) + Assess and recommend appropriate incentive programs that align with proposed solutions. + Stay current on Cisco’s solutions and road map by attending VTs, VOEs, Partner Summits, and other industry events. + Participate in any cadences with the external Cisco teams or internal teams as required by management. + Act as a trusted advisor for all Cisco products and related technologies. + Collaborate with all operational teams as needed to support the business. + Join sales in customer facing calls to help gather customer technical requirements. + Advise customers on the latest product offerings with a good understanding of the supported features. + Guide customers on technical scenarios; upgrade paths, product road maps, and industry best practices and services. + Conduct basic road-mapping conversations to identify EOL products. + Provide pre-sales technical assessment then develop a proposal of estimates, deal registrations, consultation, and support around assigned partner and or bill of materials for a solution. + Translate business needs into technology specifications and recommendations. + Stay current on industry technology trends through partner training and provide knowledge transfer to customers and team members. + Develop a working knowledge of strategic partner product sets and attain required certifications. + Identify and promote our company’s Professional Services by being knowledgeable of our company’s Services portfolio. + Assist company’s reps to create quotes that clearly outline benefits to customers to upgrade or replace equipment. **Qualifications** + Bachelor's Degree or relevant work experience + Minimum 5+ years technical presales experience + Valid CCNA Certification(s) Required + Inside or field sales engineering experience **Required Skills** + Desire to learn, self-teach, teach and mentor others. + Ability to lead calls with a business outcome focus. + Excellent organizational and time management skills. + Proactive, driven, and positive work attitude. + Excellent Customer Service skills. + Proficiency in MS office tools – Outlook, Word, Excel, and PowerPoint + Proficiency within SHI’s Tools – CRM (Case Management and Account Look up) + Proficiency within Cisco's Tools – CCW, Connect the Dots, EOL/EOS Newsletters, Webex Teams, Datasheets, Installation Guides, and Customer service hub **Preferred:** + Excellent organizational and time management skills + Familiarity with Cisco CCW Portal is a must + Proactive, driven, and positive work attitude + Excellent Customer Service/support skills + Previous experience in a corporate/professional work setting **Certifications Required** + _If the certifications are not currently held the successful candidate will be required to obtain and hold the following certifications within a short period of commencing the role:_ _6 Months._ + **Required** + CCNA/CCDA Certification(s) + **Preferred** + CCNP Certification **Unique Requirements** + This position may require up to 10% travel for training, conferences, or other activities. **Additional Information** + Equal Employment Opportunity – M/F/Disability/Protected Veteran Status Refer a friend to this job (https://careers-shi.icims.com/jobs/18401/presales-solutions-engineer---cisco/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help finding the right job?** We can recommend jobs specifically for you! **Job Locations** _US-Remote_ **Requisition ID** _2024-18401_ **Approved Min (Total Target Comp)** _USD $50,000.00/Yr._ **Approved Max (Total Target Comp)** _USD $100,000.00/Yr._ **Compensation Structure** _Base Plus Bonus_ **Category** _Technical Presales/Post Sales_