Job Title

Presence Experience Manager

Job Description Summary

Presence Experience Manager

Presence by Cushman & Wakefield is an additive service that provides an elevated tenant experience to communities in multi-tenant office buildings. The Presence team is rooted in hospitality, plans, and executes human-centered programming and space activation empowered by building technology with the support of Property Teams and the central Presence Platform.
If you’ve worked in hospitality and love planning and executing memorable and engaging events, then this may be the perfect opportunity for you. Presence by Cushman & Wakefield is working with an experience-focused client to elevate the experience across a portfolio of beautiful, Class A assets in Salt Lake City. To do that, we are looking for a seasoned Presence Experience Manager to curate, plan, and execute programming across all these sites.
The Presence Experience Manager will be responsible for partnering with the Presence by Cushman & Wakefield platform to provide an elevated tenant experience program for a collection of assets. This will include the budgeting, planning, and execution of programming across the portfolio. The manager’s programming will be designed to engage members of the community with the assets and with one another. This role reports through the Property management team while working in conjunction with the Presence Platform.

Job Description

Summary of duties:

Responsible for ensuring seamless connectivity with Property Mgt TeamPlanning, coordination, and execution of onsite programming across local portfolioAdhere to Presence service level standards and participate regularly in Presence ProgrammingMaintain a working relationship, current reporting, and strategic alignment with assigned Presence Program ManagerCoordination with Security Team (as needed)Participation on leasing tours (as needed)

In partnership with assigned Program Manager:

Responsible for curation and sourcing vendors for agreed programmingResponsible for managing and reporting programming budgetResponsible for management of communicationssocial media / Instagram accountpublishing tenant newslettermarketing and promotion of eventsCuration and execution oftenant onboarding experiencewelcome guidesanniversary celebrations, etc.Event tracking and KPI management

Years of experience / Reporting:

2+ years managerial experience5+ experience in service industryPreferred experience with commercial real estate or in the hospitality spaceBachelor’s degree preferredReporting to Property Manager/ Director with dotted line to assigned Program ManagerRequired 100% onsite, no to minimal travel required.

Skills:

Conflict ResolutionCommunicationOperationsSense of urgencyTime ManagementMarketing / Content Creation / Social Media ExperienceRelationship ManagementOrganizational SkillsComfort leading training / client facing presentations

Physical Demands/Environmental Work Conditions:

Demonstrates the ability to exert up to 20 pounds occasionally, and/or up to 10 pounds frequently, and/or up to 10 pounds of force constantly to lift, carry, push, pull, or move objects.

AAP/EEO STATEMENT

C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

Note: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. This job description is subject to change at any time and may differ slightly based on regional location.

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without  regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”