**About the Role** Serves both as a graphic arts design resource and Production Center Site Representative, providing a variety of internal material using client approved brand templates as well as original concepts following client brand guidelines. **Your Impact** - Produces multiple design projects of varying complexities simultaneously ensuring all client directions are followed. - Works directly for the Production Site Supervisor and assists in managing design queue – Expected to design all assigned orders within a specified turnaround time. - Accountable for quality of work and timeliness of delivery across all creative projects. Understands all aspects of design, approval and production process. - Troubleshoots customer issues over the phone, email, and in person. - Maintains company standard of quality and customer service. - Provides an outstanding customer service experience completing jobs in alignment with client expectations. - Adheres to client brand guidelines. - Receives and inspects finished materials, distributes finished material to customer as needed. - Operates in-house large and small format printers to produce rush projects and client proofs. **About You: The Skills & Expertise You Bring** - HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - Working knowledge of Adobe Creative Suite, such as Illustrator, InDesign, Photoshop - Working knowledge of mapping software such as MapInfo. - Basic understanding of Microsoft Office programs - Word, Excel, Power Point. - Must be able to lift up to 50lbs. - Strong sense of customer service. - Excellent written and verbal communication skills. - Ability to follow strict brand and industry guidelines. - Ability to work independently as well as collaboratively within team environment. - Ability to handle multiple projects with changing priorities. - Self-motivated, organized, and accountable. - Resourceful problem solver. - Thrives under pressure with the ability to meet quick deadlines. - Understanding of the print industry and production process. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. In accordance with applicable law, we are providing the anticipated base salary for this role: $20.54 to 30.75 **Company Overview** About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years†. Canon U.S.A. is dedicated to its _Kyosei_ philosophy of social and environmental responsibility. To learn more about Canon, visit us atand connect with us on LinkedIn at. **Who We Are** _Where Talent Fosters Innovation._ Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. **What We Offer** You’ll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. **And Even More Perks!** -Employee referral bonus -Employee discounts -“Dress for Your Day” attire program -Casual dress (including jeans!) is welcome -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can’t get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. All applicants must reside in the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers’ sitehttps://www.usa.canon.com/about-us/life-at-canon ( https://www.usa.canon.com/about-us/life-at-canon) , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us athttps://www.usa.canon.com/about-us/life-at-canon ( https://www.usa.canon.com/about-us/life-at-canon) . \#CUSA **Posting Tags** \#PM20 #LI-JZ1 #LI-ONSITE **Location** _US-NY-New York_ **Company** _Canon U.S.A., Inc._ **Requisition ID** _32349_ **Category** _Field Service_ **Position Type** _Full-Time_ Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon’s Pay Transparency Statement. Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at accommodationrequest@cusa.canon.com.