Pricing Coordinator:

A Pricing Coordinator plays a critical role in executing the day to day expedited transportation needs of our customers, while providing World Class Customer Service. The primary responsibility of a Pricing Coordinator is providing quick pricing and effective routing options while understanding the needs of the customer. In addition, a Pricing Coordinator will be participating in and/or completing bids, day to day issue resolution, building relationships with our branch network and ensuring our branch processes are adhered to. Pricing Coordinators should be comfortable working and strategizing as a part of a collaborative team and will work diligently to drive customer retention and revenue growth.

Responsibilities:

Actively price new and existing business focusing on mode optimization, profitability, and efficiency.  

Execute and understand the business of CHR for specific customers, to include Shipment activation, load building, routing air & ground, airline booking, event management and maintaining 20-minute response time. 

Ensure compliance with load type i.e., hazmat, International, recoveries, etc.

Provide support to Account Managers / Business Development Managers by explaining our services directly to the customer when required.

Partner with Account Managers to ensure account processes & SOPs are complete and adhered to.

Learns and applies knowledge of customer workflow, preferences, SOPs, etc. to meet customer expectations.

Understands and utilizes available tools and resources to best leverage efficiency.

Ability to articulate challenges and provide day to day issue resolution – identifies issues, refers to SOPs to determine best course of action and adhere to customer expectation.

Ensures accurate load data to meet customer reporting expectations. Utilizes CHR systems to execute and maintain daily reporting routine.

Mentors and / or helps onboard new pricing coordinators.  

Actively participates / provides feedback to leadership on team improvements that can lead to efficiency gain, revenue growth or higher level of customer satisfaction.

QUALIFICATIONS

Required:

High school diploma or GED

Preferred:

Site Specific:  Bachelor’s degree from an accredited college or university

Basic proficiency in Microsoft Office Suite of programs

Ability to work cross-functionally and effectively partner

Strong communication skills (written and verbal)

Ability to multi-task, demonstrate attention to detail and accuracy, and adhere to deadlines across multiple requests

Values a diverse and inclusive work environment

Disclaimer:

This job description is intended to generally describe the nature and level of work to be performed by employees in this position.  It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location.  Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training.  During the hiring process, your recruiter will provide more details. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

Two medical plans (including a High Deductible Health Plan)

Prescription drug coverage

Enhanced Fertility benefits

Flexible Spending Accounts

Health Savings Account (including employer contribution)

Dental and Vision

Basic and Supplemental Life Insurance

Short-Term and Long-Term Disability

Paid and floating holidays

Paid time off (PTO)

Paid parental leave

Paid time off to volunteer in your community

Charitable Giving Match Program

401(k) with 6% company matching

Employee Stock Purchase Plan

Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.