Job Description: Job Title: Primary Support Professional Location: Joplin, Missouri Employment Type: Full-time Job Summary: Are you an empathetic and dedicated individual looking to make a difference in the lives of individuals with intellectual and developmental disabilities? Join our team as a Primary Support Professional and provide Individualized Supported Living (ISL) services in collaboration with the Program Coordinator. As a Primary Support Professional, you'll work in the home and community with assigned clients to ensure the satisfactory implementation of their Individual Support Plan (ISP). You'll provide direct support services, coordinate daily activities, and ensure the health, safety, and cleanliness of the residential homes. Our ideal candidate has experience in the IDD field, strong communication skills, and the ability to effectively advocate for clients. Joplin, Missouri offers a high quality of life, with a vibrant downtown, abundant outdoor recreation, and a growing economy. Join us in empowering individuals with IDD to live independently and participate fully in their communities. Position Perks & Benefits: + Annual bonuses - up to $12,000 in annual bonuses + Employee benefits package - health, dental, vision, retirement, life, & more** + Paid time off - 29 days per year including vacation & holiday pay + Mileage reimbursement - company paid for work functions requiring travel + Top-notch training - initial, ongoing, comprehensive, and supportive + Career mobility - advancement opportunities/promoting from within + Welcoming, warm, supportive - a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Key Responsibilities: + Work in the home and/or community with assigned clients as designated + Participate in Individual Support Plan meetings and RN/service monitoring visits + Train staff on client's medical needs, personal preferences, and medication compliance + Oversee daily residential notes, goals, and health tracking; complete required checklists + Maintain house calendar and ensure all annual medical appointments are up to date + Ensure adequate supplies of groceries, medication, and household needs; order as needed + Review physical condition of home to meet health, safety, and cleanliness standards + Ensure safety kits are present and complete; review Medication Administration Records + Complete event reports in accordance with state guidelines + Schedule staff or cover shifts for personnel who are absent + Track mileage and client expenditures; ensure proper receipts and money counts + Collaborate with Program Coordinator on follow-up, training, and documentation + Ensure safety drills are conducted and staff are trained on special diets/equipment + Document daily exceptions and submit to Program Coordinator + Perform other duties as assigned Education and/or Experience Qualifications: + Must be 18 years of age with a high school diploma or GED + One year of experience in the IDD field or successful completion of Missouri Quality Outcomes training Required License/Certification (one of the following): + Valid driver's license, proof of insurance, and reliable transportation Additional Qualifications: + Ability to read, interpret, and write routine reports and correspondence + Effective communication skills with clients, families, and other stakeholders + Ability to apply common-sense understanding and deal with standardized situations + Proficiency in basic math operations using whole numbers, fractions, and decimals Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive and authentic workplace. We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors. Supported Living and Employment Services is a Smoke and Tobacco Free Workplace. About Brightli Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care. Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), and Southeast Missouri Behavioral Health (SEMO). While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come. Brightli Snapshot + 200 locations + 4 states + 19 subsidiaries and/or affiliates + 5k+ employees