Amazon Freight is a fast-growing startup at Amazon and we are looking for passionate owners to shape the direction of the business. Amazon Freight blends advanced technology with a network of 50,000+ Amazon trailers, building on the world class network and freight services currently used to operate Amazon’s own freight movements. We are looking for complex problem solvers who are able to build and manage relationships with senior leaders at Fortune 500 companies to externalize these transportation capabilities as a service.

As a Principal, Account Executive, you will oversee relationships with Amazon Freight’s largest Customers. In this role, you will drive new business growth by unlocking new commercial opportunities and selling creative solutions aligned to customer needs while also maximizing retention of an existing portfolio of business. You will build solutions with internal Pricing, Sales, and Operations teams that will unlock new business while also delivering a high-quality customer experience.

As the primary relationship manager, you will be responsible for customer advocacy, driving continuous improvement and collaborating to deliver on customer commitments to create a high-performing profitable service. This role requires a collaborative business builder mindset as you will need to work cross functionally as you operate in a startup environment at Amazon. If you are excited to be part of something new, where you will directly impact the direction of the business, then this is the role for you.

Key job responsibilities
• You will own the primary commercial relationship with executive decisions makers and will be responsible for building healthy engagements that enable business growth and opportunity.

• You will be responsible for defining and executing a strategic account growth plan, including aligning stakeholders internally and externally to deliver on the objectives.

• Coordinate with internal teams and customers to implement and scale new business

• Partner with operations leaders to define scalable operating plans for the accounts in your portfolio that help achieve target portfolio financial outcomes.

• Identify new growth opportunities and define business plans to achieve goals.

• Prioritize and effectively communicate asks of partner teams to unlock new business opportunities and growth across your portfolio.

• Manage your opportunity pipeline and monitor the health of your account which includes, but is not limited to, Customer KPI review, revenue quality monitoring, identifying additional opportunities, contract and term review to ensure contract adherence.

• Be a trusted partner to Shipper / 3PL / Broker / Managed Transportation customer segments, helping customer and internal stakeholders in maximizing targeted business outcomes

We are open to hiring candidates to work out of one of the following locations:

Atlanta, GA, USA | Chicago, IL, USA