The Organizational Effectiveness team is responsible for diagnosing, designing, and delivering innovative organizational development solutions to drive positive, sustainable growth across the business. We are a team of organizational development experts, program leaders, and analytics professionals ready to tackle a wide range of organizational structure and operating model challenges. We work collaboratively with other groups to enhance the way our organization is structured and positioned, as well as how work is delivered across teams, in order to unlock business impact, and shape the future of work.

Amazon is seeking an experienced organizational effectiveness leader to spearhead high-profile needs across the AWS business. As the Principal, Organization Effectiveness, you will be responsible for envisioning and implementing innovative organizational development solutions that empower our employees and elevate our ability to deliver for customers. Your mission will be to leverage the latest research, data, and methodologies to transform how we structure, align, and operationally enable our workforce.

Key job responsibilities
Organizational Assessment & Design
• Conduct comprehensive organizational assessments to pinpoint opportunities for growth across culture, mindsets, and behaviors
• Collaborate with business leaders to define organizational visions, design principles, and strategic roadmaps
• Design scalable, high-impact organizational solutions (structures, roles, processes, capabilities) tailored to evolving business needs
• Continuously enhance solutions by studying internal data, industry trends, and cutting-edge practices

Organizational Development & Transformation
• Partner with leaders to optimize organizational performance, drive high-performing teams, and manage large-scale changes
• Guide senior teams in resolving role ambiguities, process inefficiencies, and other organizational challenges
• Lead the design and delivery of enterprise-wide organizational effectiveness experiences, services, and tools

Change Management & Strategic Communication
• Expertly lead dotted-line, cross-functional teams to maximize performance and achieve goals in ambiguous environments
• Develop high-impact, strategic communications that prioritize the user experience and drive adoption of new ways of working
• Set the strategic direction for and lead subject matter experts in delivering purpose-led, resonating change content

Analytics & Continuous Improvement
• Define, track, and communicate appropriate performance metrics to stakeholders
• Leverage data and insights to drive continuous improvement of organizational solutions and increase transformation success
• Partner with analytics experts to holistically evaluate solution effectiveness and unlock organizational value

Travel is expected.