Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do Docusign is looking for an amazing Principal Architect to join our development team in Seattle. This position will be part of a team working on an architectural shift that will allow us to scale to meet the next 10x of growth. We need a Principal Architect to lead the technical vision, architecture, and strategy for our search team which builds a unified and distributed search platform for Docusign CLM, eSign and IAM. This position will play a critical role in designing and evolving our search platform, ensuring high relevance, scalability and efficiency. The principal architect will be able to work with Engineering, Product Managers, and Applied Scientists to build and ship customer scenarios that are used by 100s of enterprises. This position will demand critical thinking skills, ability to quickly understand existing systems and the ability to work in agile, fast paced environments. The ability to take smart and educated risks is essential to the success of this position. This position is an individual contributor role reporting to the Senior Director of Engineering. Responsibility Define and drive the technical strategy for search infrastructure, indexing, query processing and relevance ranking Architect and scale our search system to handle increasing data volume and query complexity efficiently Optimize discovery, retrieval and search relevance by leveraging advanced ranking models, semantic search, embeddings, and AI-driven approaches Ensure high availability and performance by designing robust, fault-tolerant search infrastructure Be open minded, forward thinking, and passionate about great software Work with Product Management and other developers to understand and translate engineering requirements into design requirements and provide estimates Stay ahead of industry trends in search technologies, including open source frameworks, AI advancements, and cloud based solutions Mentor and guide engineers, fostering a culture of technical excellence and innovation Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Bachelors in Computer Science, Electrical Engineering, Information Systems, Informatics or equivalent 15+ years development experience in building scaling search system Experience working with C#, .Net Core, SQL Database and Designing Large scale distributed systems Experience with microservice architecture Preferred 10+ years development experience in software engineering with a deep focus on search technologies Expertise in Lucene-based engines (e.g. ElasticSearch, OpenSearch, Solr) or modern search platforms Strong understanding of ranking algorithms, retrieval models, and relevance tuning Experience with vector search, embeddings, and AI-powered search techniques Hands-on experience with Big data processing framework (e.g. Spark, Flink, Kafka) Experience shipping highly available, scalable service on Azure Ability to work in a dynamic, fast-moving environment Strong communication and leadership skills with a track record of driving techinical solutions Passion for working on a highly available site Passion to learn new software technologies Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: Washington, New Jersey and New York (including NYC metro area): $186,200.00 - $276,125.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-SP3