Description

United's Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

 

Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward. 
  
Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups. 

This role is fully remote.
  
Create what’s next with us. Let’s define tomorrow together. 

Job overview and responsibilities:

Sr. Lead - Fuel System Technology will guide the development and implementation of  ETRM and fuel management product features. This role is pivotal in aligning our technology solutions with fuel management business objectives. This role will conduct in-depth analysis, reengineer business processes, and lead needs assessments in collaboration with the project team. This role requires a comprehensive understanding of both business operations and technical details to facilitate high-level communication and drive the creation of innovative solutions that exceed our strategic goals.

Business Process:

Conduct comprehensive technical business process analysis to identify opportunities for efficiency, scalability, and strategic improvements across fuel management systemsDefine and communicate a clear vision for current and future state processes, focusing on enhancing the configuration and functionality of the Right Angle applicationTranslate complex business needs, including those of Fuel Supply and Fuel Accounting teams, into actionable requirements that align with long-term objectivesDesign and implement solutions to optimize fuel management business processes, ensuring alignment with organizational goals and compliance with regulatory standards

Advanced-Data Analysis and Strategic Reporting:

Analyze and interpret data from the Right Angle system and related integrations to identify trends and support decision-making for fuel management and accounting processesDevelop and maintain dashboards, reports, and KPIs to monitor system performance, identify defects, and track enhancements for continuous improvementLeverage data insights to recommend actionable improvements for third-party integrations and internal fuel management processes

Project Leadership:

Lead large-scale projects related to the Right Angle configuration, including defect resolution, system enhancements, and third-party integration improvementsDrive modernization efforts, focusing on optimizing integrations between Right Angle and other systems using cloud technologies to improve scalability and performanceManage project timelines and deliverables, ensuring alignment with business objectives and resolving issues collaboratively with Fuel Supply and Fuel Accounting teamsOrganize and lead steering committee meetings with stakeholders to align priorities, review project progress, and make strategic adjustments

Stakeholder Relationships:  

Act as the central liaison between business units, Fuel Supply teams, Fuel Accounting teams, and technical teams, ensuring seamless communication and collaborationTranslate business requirements related to fuel procurement, supply chain management, and accounting processes into technical solutions and system configurationsMaintain relationships with software vendors and third-party service providers to ensure timely resolution of system defects and delivery of enhancementsCommunicate system updates, project impacts, and business outcomes effectively to all stakeholders, managing expectations and driving alignment

Cross-Functional Collaboration:

Collaborate with Fuel Supply and Fuel Accounting teams to identify opportunities for process optimization and innovation within fuel management workflowsLead efforts to enhance the integration of Right Angle with third-party tools and internal portals, ensuring seamless data flow and operational efficiencyInstitutionalize best practices and ensure Right Angle configurations meet industry standards while addressing specific business requirementsFoster collaboration across technology teams, business units, and external partners to achieve unified project goals

Continuous Improvement:

Proactively identify and implement enhancements to the Right Angle application, focusing on resolving defects and driving efficiencies in fuel management and accounting processesStay updated on industry trends, regulatory changes, and emerging technologies to recommend innovative solutions for fuel management and third-party integrationsChampion a culture of continuous improvement, leveraging lessons learned from defects and enhancements to optimize system performance

QualificationsWhat’s needed to succeed (Minimum Qualifications):

Bachelor's degree in  Business Administration, Finance, Economics, or related fieldMust have solid ETRM experience 7+ years of related experienceTechnical Expertise
Expertise in ETRM SYSTEMS, specifically Right Angle, with experience in system configuration, defect resolution, and enhancementsStrong understanding of fuel management business processes, including procurement, supply chain logistics, and fuel accountingHands-on experience in integrating Right Angle with third-party applications and leveraging cloud platforms (e.g., AWS) for scalability and performance improvementsBusiness Process Analysis
Proven ability to analyze and improve fuel management workflows, identifying opportunities for efficiency and cost savingsExpertise in aligning technical solutions, such as system configurations and enhancements, with long-term strategic objectivesStrategic Thinking and Leadership
Strong leadership skills with the ability to manage cross-functional teams and negotiate effectively with stakeholdersCommunication and Stakeholder Management
Adept at working with Fuel Supply and Fuel Accounting teams, translating their requirements into actionable system enhancementsExcellent relationship management skills with internal stakeholders, software vendors, and third-party integration providersAgile Product Development
Skilled in managing product development cycles using Agile methodologies, focusing on defect resolution, continuous improvement, and rapid value deliveryMentorship
Willingness to mentor junior analysts and team members, fostering collaboration and knowledge sharing across teamsMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

Master's degree
The base pay range for this role is $124,735.00 to $169,950.00.
The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.