The Business Systems Analyst V position is responsible for gathering requirements, working with end-users in implementing ERP solutions, continuous improvements, defining Business Intelligence needs, and software programs. The analyst will maintain proficiency and develops expertise in the application and use of systems, tools, and processes within the department's scope. It will contribute to enhancing the functional capabilities of the Microsoft Dynamics Finance & Operations (F&O) Enterprise Resource Planning (ERP) system to meet the needs of Asurion’s core business units

Principal Business Systems Analyst

The Business Systems Analyst V position is responsible for gathering requirements, working with end-users in implementing ERP solutions, continuous improvements, defining Business Intelligence needs, and software programs.  The analyst will maintain proficiency and develops expertise in the application and use of systems, tools, and processes within the department's scope. It will contribute to enhancing the functional capabilities of the Microsoft Dynamics Finance & Operations (F&O) Enterprise Resource Planning (ERP) system to meet the needs of Asurion’s core business units

Responsibilities and Essential Job Functions:

Responsible for participating in all phases of the project life cycle including analyzing, designing, modeling, testing, and deploying suitable and appropriate solutions.Participates in full ERP development lifecycle from requirements gathering through implementation of various ERP functional architecture solutions.  Including: functional design, technical review, test planning and development, and user acceptance. Create Functional Specification document for required customizationsHigh degree of initiative and personal responsibilitySelf-motivated individual, who can work in dynamic conditions and within deadlines.Implement product best practices based on Microsoft Dynamics standards and supported configuration.Explores newly released features and functionality in order to identify enhancement opportunities to standardize/improve processes while ensuring compliance to the business management goals and objectivesMaintains a working knowledge of Asurion's internal applications and system integration to anticipate cross-system or cross-process impactsBe the Lead subject matter expert in cross-functional projects to represent the requirements and expectations of the technical and business teams.Troubleshoot issues and identify solutions to increase operational efficiencies.Maintains a strong level of understanding of the Asurion markets.Work closely with the business units to gain in-depth understanding of stakeholder's business strategy, processes, services, roadmap, and the context in which Asurion operatesOperates with a practical approach to solutioning that optimizes architecture activities across company needs, business constraints, and technological realitiesAnalyzes new offering in the F&O suite and ancillary applications, their effective maturity and potential value for continuous improvement initiatives. Has good knowledge on SQL scripting and can leverage to root cause issues, provide development feedback/direction, and perform urgent business stakeholder remediesGood knowledge of X++ language to perform technical review of code to meet a solution requirement and work with a developerAble to lead design, mapping, and integration implementation using EDI and cXML technologyReviews production performance testing result and provides feedback/direction on how to address issues, including SQL tuning and process re-engineering

Skills, Experience & Educational Requirements:

10+ years of Technical/Business Systems Analyst experience required8+ years of hands-on experience working with Dynamics AX or similar ERP systemsDegree in computer science/information systems/business (or equivalent experience); professional certifications preferredProficient with SQL, AzureDevOps, Visio, MS Office (Word, Excel, Power Point)Familiarity with X++ language (or similar) to provide guidance, identify risks, and assess the solution (development experience preferred)Experience developing low-code solution within Microsoft technology stackExperience as Process Owner or Product ManagerExperience in MySQL, JavaScript, HTML, Shell Scripting, Agile, or Lean IT methodologiesKnowledge of Azure Data Lake, Microsoft LCS, and D365 Data ManagementThorough experience with Power BI and/or related business analytics toolsThorough understanding of IT infrastructure topics such as databases, servers, cloud systems, networking etc.Extensive knowledge of EDI and cXML technologiesExtensive knowledge of ETL and automation tools.Experience working with QA automation tools such as RSAT, Selenium, Coded UI, UFT/QTPDemonstrated excellent communication skills (written and verbal)Excellent presentation kills and fluency in both technical and business terminologyUnderstand how to build and maintain positive client and peer relationshipsTime management, organization, and problem-solving skills are a mustAbility to establish priorities and work independentlySuperior organizational and multi-tasking skills, attention to quality, self motivation, and a strong desire to succeed. Ability to work in a collaborative environment while challenging status quo to present opportunities for improvement and future growth of systems.Microsoft Dynamics AX or Dynamics 365 for Finance and Operations certifications or similar