Description Citizens’ Enterprise Data & Analytics (ED&A) organization is seeking a Principal Data Scientist to help build, maintain, and improve quantitative models and systems that continuously improve efforts to cultivate strong customer relationships. In this role, you will: + Serve as a senior modeler for AI/ML solutions, delivering statistical and machine learning models and analytic solutions, from design to development, deployment, integration into larger business processes, and rigorous evaluation and optimization of model performance over time + Synthesize analytic findings into a clear and approachable story and set of recommended actions, reducing complexity as appropriate for different audiences + Develop critical relationships with other data scientists as well as partners in product, pricing & profitability, finance, data, and technology, to collaboratively bring transformational ML capabilities to market + Invest in building a solid applied knowledge of customer and business data and underlying business processes, in order to design & develop AI/ML solutions that solve real business challenges + Maintain a mindset aligned to Citizens’ commitment to an Agile operating model and to managing ML models as a product A successful incumbent will have: + Master’s degree (PhD referred) in statistics, economics, or related quantitative field + 10+ years of experience delivering ML models through the full model development lifecycle, from design and development to deployment, monitoring, and governance + Proven experience turning ambiguous business problems and raw data into ML-driven solutions by applying critical thinking and advanced technical & statistical programming techniques + A deep understanding of the theory and application of a variety of statistical and machine learning methods and algorithms, including causal inference methods + Proficient in Python and SQL, with 5+ years of applied experience in each language + Experience with cloud computing platforms (preferably AWS) and ML-related services such as Amazon Sagemaker + A strong sense of intellectual curiosity and ability to thrive and deliver value in an entrepreneurial working environment + Ability to work in a high-performance professional environment, with quick turn-around and evolving priorities, including flexibility to take on new roles and responsibilities as needed + Commitment to intellectual rigor and observance of compliance and data privacy controls + A disciplined approach to making decisions and setting expectations + Experience working with large datasets (greater than 1 million records) and applying techniques to efficiently manage big data + Experience working with financial or demographic datasets (preferred) Equal Employment Opportunity It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws. Equal Opportunity & Affirmative Action Employer Disabled/Veteran Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity At Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. Equal Employment and Opportunity Employer Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 01/31/2025