About this job
At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. As an Operations team, our Principal Engineers research and discover new opportunities to ensure that our products which provide our seamless customer experience have a strong foundation. You will iterate and evolve the cloud platform and applications used to manage the platform, and will develop tools and technologies, learning quickly from our spirit of experimentation. You will have an impact on ensuring that our applications are reliable and resilient by using cloud concepts and technologies. Through strong partnerships and influencing other engineers, architects and management with new ideas that push the teams forward, you will contribute to the overall Carmax Strategy as we build and deliver an exceptional customer experience to ensure customers can buy the vehicles they want in a way that’s right for them!
CarMax, the way your career should be!
As a Principal Cloud Engineer for CAF Technology, you will be responsible for the development, maintenance, and support of CAF application infrastructure. This position is a key contributor in the software development life-cycle, performing analysis and design, development, and working to achieve project goals. The responsibilities of this position revolve around ownership of assigned engineering tasks and software development projects. This includes ensuring that application development efforts consistently meet business requirements, direction, and standards and may include coordinating the tasks of others.
What is CarMax Auto Finance?
CarMax Auto Finance (CAF) is the captive finance company or wholly owned subsidiary of our retail arm, CarMax Auto Superstore. CAF is the 14th largest auto lender in the US and 5th largest originator of used car loans in the nation.
CarMax Auto Finance customers are offered 24x7 account access to a digital web portal to manage their account or make payments online. The nearly 800 CAF associates based out of Kennesaw, Georgia are available to provide support from origination through payoff, including the return of their vehicle title.
What you will do – Essential Responsibilities
Work with fellow associates to develop and build self-service capabilities, and automation, to enable our internal customers to move quickly and deliver on the needs of the business.
Collaborate with colleagues in design, product management, and systems architecture to develop experimental solutions and bring great ideas to life
Influence direction and provide technical leadership internally and externally to the team, offering innovative ideas that contribute to building win-win solutions through continuous feedback and critique within an agile environment
Consult with internal customer and continually evolve the platform and its operations using solid engineering and agile practices.
Stay on top of industry trends and best practices to continuously improve what we do and ensure our customer experience is the best it can be
Purpose of the role
It takes a passion for technology to develop and iterate on innovative solutions to problems. You will partner with Engineers, Architects and Leaders at CAF and within Technology to influence the direction for the organization as we establish the patterns, guidance and design for building and deploying cloud infrastructure to support our customer facing applications. You will be a technical mentor to other Engineers and server as an expert in supporting multiple areas of the Business. You should have strong communications skills, a strong sense of ownership, a passion for customer service, and a deep technical understanding of how the cloud platform can contribute to the overall successful of our application development.
Qualifications and Requirements
Bachelor’s Degree in Computer Science or related Technology field or equivalent experience and 7+ years of work experience or
Master’s degree in Computer Science or related Technology field or equivalent experience and 5+ years of work experience
Cloud Specific Qualifications and Requirements
4+ years of working in and building Infrastructure within a cloud platform - Azure (preferred), AWS, Google (with relatable experience)
3+ years scripting or coding experience with one or more languages
Deep technical experience in infrastructure, build and deployment, including private and public cloud, networking, connectivity, storage, virtualization and access control
Implementation of Azure networking for enterprise organizations, building of hybrid environments to span existing customer networks and Azure
Demonstrable experience leading large cross team efforts to solve business problems.
Demonstrable experience with a range of Azure cloud capabilities including but not limited to storage, key vaults, virtual networking, web apps, Azure Active Directory, virtual machines, access management and automated deployments
Demonstrable experience building and deploying resilient cloud architectures
Demonstrable experience creating and managing CI/CD pipelines using tools such as Team City or Azure DevOps
Mentoring internal and external team(s) in platform management and reusable patterns, and helping to solve complex problems that affect the organization
Strong attention to detail, problem investigation and diagnostic skills
Passion for eliminating repetitive manual processes using automation
Work Location and Arrangement: This role will be based out of the Richmond, VA Technology Innovation Center or Dallas Tech Hub in Plano, TX and have a Hybrid work arrangement
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.