Client Reference Code: 2024-37743

This posting has been extended beyond the initial anticipated closing date.

This position is eligible for our Hybrid Work Policy. Eligible employees can work from home up to one day each week.

Join us in enhancing operations and customer experience through automated, data-driven decision making and real-time monitoring using machine learning and AI.This role combines advanced development skills with a customer-centric approach to build and expand cutting-edge AIOps capabilities. We're seeking a talented developer with expertise in machine learning and AI to architect and implement solutions such as automated self-healing systems, data ingestion pipelines, intelligent monitoring frameworks, and data analytics capabilities. As our platform evolves, your expertise in software engineering and AI/ML will drive continuous feature development and deployment.

DUTIES AND RESPONSIBILITIES

Develop, deploy, and leverage Artificial Intelligence (AI) and Machine Learning (ML) to continuously improve Network Operations.Define, develop, and deploy orchestration methods and components, leveraging both AI/ML platforms and customized external automation, to drive consistent self-healing within the environment.Designs, develops, and implements self-healing capabilities, data acquisition and enrichment methods, and integrations with external systems.Identifies new technologies and processes to take analytics, touchless actioning, causation, and digital fingerprinting to the next level.Designs, implements, operates, enhances, and troubleshoots systems in assigned areas.Identify and engage key engineers across the organization to drive shared accountability and alignment for ingesting, tuning, and realizing the benefit of AI/ML alerting.Interact with Product and Operations groups to understand business needs, communicate status, deliver value, and develop relationships to ensure flawless implementation and satisfaction.Actively and consistently supports all efforts to simplify and enhance the customer experience.Creates insights, processes, and information that is valued by the business.Participates in visualization design and deployment reviews to ensure technical and functional adherence.

BASIC / MINIMUM REQUIREMENTS

Bachelor's degree in computer science or engineering or related field or related work experienceMinimum five (5) years of Application Development/ AI-ML experience Minimum five (5) years of Application / System / Database Administration experienceMinimum five (5) years of System Engineering work experience

REQUIRED JOB QUALIFICATIONS

Good communication skillsEnjoy working on loosely defined problemsMentors and guides both junior and senior engineersUnderstanding of large-scale architecture and system integration.Proficient in multiple programming languages (Python, Javascript, Go, etc.) and ready to learn moreExperience with AI/ML and predictive analytics, including working with or exposure to large learning models and generative AI.Ability to perform data analysis to drive predictions.Strong data analysis skills with the ability to identify, create, and interpret key performance indicators (KPIs)Experience working with structured & unstructured data.Exposed to operational analytic or service assurance platforms.Familiarity with automation tools like Ansible and self-healing or orchestration tools.Exposure to cloud-based tools such as AWS and Azure.Experienced with validation of new platform releases.Self-motivating and able to work with minimal supervision.Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.Ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality, and create detailed documentation for new and existing applications.Ability to follow and implement established change and control policies and procedures.Ability to troubleshoot application problems.Basic knowledge of OSS applications and software

PREFERRED QUALIFICATIONS

Knowledge of company products and servicesMasters degree in computer science or engineering

Job Code : EGN601

2024-37743
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2024-11-15 02:40 PM (UTC) and will be extended if necessary.

The base pay for this position generally is between $110,800.00 and $196,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

FCC Unit: 13541 Business Unit: Network Operations Zip Code: 80111

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