We are Progress (Nasdaq: PRGS), the trusted provider of software that enables our customers to develop, deploy, and manage responsible, AI-powered applications and experiences with agility and ease. We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Principal Marketing Technical Architect in Bulgaria and help us do what we do best: propelling business forward. As a Principal Technical Architect, you have a deep understanding of Marketing technology as well as a desire to improve efficiency and the customer experience. You’ll work closely with sales operations, demand generation, field marketing and the business intelligence team to support a high-performance demand generation engine. This role is focused on designing, implementing and maintaining services that are critical to our marketing automation system and lead generation processes. Please, note that this is a maternity cover position with an approximate duration of 1- 1,5 years.
In this role, you will:Contribute to consistent global process for the management of all leads for the organizationMaintain our marketing technology stack (Eloqua, GotoWebinar, Zapier, Drift, etc.) and the sync to our CRM (Salesforce)Manage lead flow processing including scoring and distribution methodology to ensure quality leads are passed to sales for qualification and for increasing efficiencies and conversion ratesPartner with Demand Gen and Field Marketing teams to monitor and improve lead management processes; ability to offer insights and recommendations for improvement and implement those changes.Enhance, test, and monitor the integration between Eloqua and & Salesforce for data quality & lead processingWork with data analysts and BI to establish processes to monitor lead flow and communicate trends to Marketing leadership and SalesStay up-to-date with industry trends and best practices in marketing automation. Make recommendations to stakeholders on best practices for improvement. Introduce new technologies and educate others on new concepts/current processes and systems.Develop and scale repeatable business processes to continuously improve operational efficiency, effectiveness and visibility into the data.Monitor and maintain the quality of marketing data including compliance with CAN SPAM, GDPR, and related regulatory requirements.Your background:Solid years experience in Marketing Operations or similar positionExperience with Eloqua or similar platform administration preferredExperience with Salesforce CRM in operational capacityExperience collaborating with IT infrastructure group in past positions preferredExcellent organizational, communication skills, and project management skillsExperience with providing innovative solutions to key business challengesAbility to work in a fast-paced environmentWorks well with both customers and co-workersExcellent organizational, communication skills, and project management skillsIf this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to elevate your game and to also enjoy: Compensation:Generous remuneration packageEmployee Stock Purchase Plan EnrollmentVacation, Family, and Health30 days paid annual vacationAn extra day off for your birthday2 additional days off for volunteeringPremium healthcare and dental care coverageAdditional pension insuranceWell-equipped gym on-site with CrossFit equipment and a climbing wallCo-funded Multisport cardDaycare Center for your little ones onsiteFlexible working hours and the opportunity to work from home.Free underground parking with a designated space for bikes and electric scootersBut most importantly a great company culture with wonderful colleagues to learn from and collaborate with!
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Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!