Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do Principal Product Manager - Docusign Cloud Platform is a pivotal role that will engage in strategic collaboration with several key stakeholders to establish a forward-looking multi-year strategy. This role will spearhead the development of the roadmap, vision, and priorities, as well as execution of Docusign Cloud platform and infrastructure initiatives. Furthermore, this role will cultivate a deep understanding of Microservices Framework (MSF) and Infrastructure requirements from internal partners within the company. This position requires a highly driven individual with strong interest and experience in developing Cloud platform and infrastructure. Strong technical, communication and leadership skills will be required to help develop strategies and ongoing platform amp; infrastructure direction. Demonstrated success in the SaaS industry and specific understanding of Microservices Framework is also required. If you’re looking for a deep technical and highly dynamic opportunity that will have an outsized impact on the future of Docusign Cloud platform and infrastructure, we’d love to talk to you! This position is an individual contributor role reporting to Senior Technology and Business Operations Director. Responsibility Lead the strategy and roadmap for delivering Docusign MSF Platform initiatives Drive the vision and requirements, and translate them to functional specifications to facilitate a sound design and deliver a delightful partner's experience Represent the MSF Platform team in product roadmap discussions, and ensure that the cost of infrastructure is considered when product roadmaps are being finalized Facilitate requirements definition across teams to create engineering-ready epics, user stories and acceptance criteria while identifying dependencies and relative priority with other initiatives Own market insights on various platforms and infrastructure, staying abreast of industry trends, events, and channels to anticipate internal stakeholder's needs Understand and profile high value, innovative use-cases for developers and stakeholders Work closely with B2B and B2I Product and Engineering team to anticipate and identify early opportunities and requirements critical to scaling our platform Monitor, measure, and report on key business and customer's metrics, and identify areas for continuous testing, experimentation and evolution Evaluate and prioritize product roadmap and backlogs in alignment with Engineering teams for effective release and sprint planning Partner with Technical Program Management (TPM) and Engineering to ensure quality features ship on-time Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 15+ years of professional experience in the High-Tech Industry, including 12+ years of experience in managing, designing, and delivering world class platform and infrastructure for SaaS products and services 12+ years of experience in technical product management 12+ years of working directly with engineering teams experience Bachelor’s degree in Computer Science, Information Systems, Engineering or related fields Experience leading and building Cloud Architecture for Mid to Large sized organizations Experience in fast-paced environments, with a track record of driving critical initiatives and delivering results Preferred Excellent spoken and written communication skills with an ability to state things simply and persuasively for a variety of audiences - internal, external, business and technical Strong analytical thinking and investigative/problem solving capabilities Confident in working with executive team members as well as working with engineers and product owners at all levels Azure related certification Strong and innovative approach to problem solving and delivering solutions Strong negotiation skills with cross-functional teams (influencer) Ability to develop strong cross-team relationships and partnerships in a matrixed environment with multiple stakeholders Strong business acumen and technical background, with the ability to quickly understand and communicate technical concepts and challenges across wide-ranging audiences Exceptional presentation abilities Strong academic track record, graduate degree or equivalent experience Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: Washington, New Jersey and New York (including NYC metro area): $186,200.00 - $276,125.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid #LI-MB5