Kforce is working with a client in search of a Principal Product Manager 9CRM) to join their team in NYC. This position is full time, direct hire and hybrid on-site 3-days a week. This role will work cross-functionally to align product direction with both business goals and user needs, delivering impactful CRM solutions for the Sales, Product Strategy, Client Operations, and Marketing teams. Responsibilities: * Develop a comprehensive CRM product strategy, roadmap, and OKRs aligned with the firm's goals to drive measurable impact; Continuously refine the roadmap by identifying market trends and adapting to evolving CRM and business needs, enhancing sales effectiveness and client engagement * Oversee a team of product managers responsible for tailored CRM tools for specific user segments; Ensure the team's accountability for the full product lifecycle of their products-including strategy, execution, launch, and iterative improvements-while maintaining a consistent user experience and connectivity within the CRM ecosystem and client lifecycle * Act as the go-to expert for CRM solutions within the organization, providing insights and innovative solutions for the Sales, Product Strategy, Client Operations, and Marketing domains * Lead buy vs. build assessments, select the right partners, and manage ongoing vendor relationships to ensure high-quality product solutions * Cultivate relationships with stakeholders, gaining buy-in and ensuring alignment across the organization * Ensure product decisions are in line with the broader Client Lifecycle Product and Technology vision, focusing on interoperability and scalability across teams and tools * Actively contribute to Technology and company-wide priorities, offering input beyond the immediate product role to support broader company objectives and initiatives