Principal Product Manager for Commercial Bank Client Insights CRM Enablement
Wells Fargo
**About this role:**
Wells Fargo’s Commercial Banking Client Insights & Product Mgt group is seeking a dynamic and experienced Principal Product Manager: as a key member of our CRM enablement team you will play a pivotal role in partnering with our Sales and inhouse Gen AI, data science and technology teams to define and develop our CRM/c360/Client Insights product vision, strategy and an 18 month execution roadmap. This is a space which is rapidly evolving and requires a thought leader with execution focus to drive a multi-year roadmap. You will be expected to leverage emerging trends and opportunities in agentic sales enablement automation, generative ai and advanced analytics to inform product development, predictive capabilities and introduce innovative and impactful solutions that drive business value.
**In this role, you will:**
+ Act as a top subject matter professional for Business Execution who leads highly complex, large, and cross organizational strategic initiatives with companywide impact
+ Lead the strategy and resolution of the most complex and significant challenges across multiple lines of business
+ Deliver solutions that are long-term, large scale, broad reaching
+ Plan and manage strategic initiatives, using solid analytical skills, extensive knowledge of Business Execution, and understanding of international business
+ Provide vision, leadership, and industry knowledge regarding highly complex cross organizational strategic initiatives that significantly influence the company's business
+ Strategically lead all levels of professionals and managers across multiple lines of business and support groups
+ Evaluate effectiveness and provide updates to key enterprise stakeholders, leadership, and executive leadership regarding the root cause, cost or benefit, and risk evaluations
+ Define the CRM enablement product vision, strategy, and multi-year roadmap, requiring vision, creativity, innovation, advanced analytical, and inductive thinking.
+ Lead the product prioritization ensuring alignment with customer needs, market positioning, and long-term business objectives.
+ Influence executive leadership by presenting business cases, customer insights, and data-driven recommendations.
+ Drive development and secure buy-in for our product vision that identifies, defines, and supports the overall product narrative and direction, achieving an outcome that is greater than the sum of its parts.
**Required Qualifications:**
+ 10+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ 10+ years of Product Management, product development, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
+ Proven experience with CRM platforms (Dynamics/Salesforce) and deep understanding of CRM functionalities, including integration and sales automation.
+ Experience building automated, scalable, and AI-enhanced financial services products
+ Strong understanding of Generative AI and Machine Learning concepts
+ Strong understanding of Product Lifecycle management & Product Management certification
+ Outcome driven with strong correlation of ROI and benefit metrics
+ Ability to influence and collaborate across multiple levels of the organization
+ A proactive, self-motivated individual with a strong sense of urgency and a proven ability to drive business growth through innovative solutions.
+ Familiarity with Commercial Banking Industry
**Pay Range**
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$144,400.00 - $300,000.00
**Benefits**
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.
+ Health benefits
+ 401(k) Plan
+ Paid time off
+ Disability benefits
+ Life insurance, critical illness insurance, and accident insurance
+ Parental leave
+ Critical caregiving leave
+ Discounts and savings
+ Commuter benefits
+ Tuition reimbursement
+ Scholarships for dependent children
+ Adoption reimbursement
**Posting End Date:**
6 Mar 2025
***** **_Job posting may come down early due to volume of applicants._**
**We Value Diversity**
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-433441
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