Santa Clara, CA, US
14 hours ago
Principal Product Manager -Technical, Amazon Monitoring and Observability
Amazon CloudWatch is the native AWS monitoring and observability service for cloud resources and applications. We are seeking a talented Principal Product Leader to drive the vision for a fast growth CloudWatch business that delivers critical services to millions of AWS customers operating at scale. This is a high visibility and high impact role that work on highly strategic projects in the AI/ML and Analytics space, and interact with all levels of AWS leadership.

This is a unique opportunity to come work on a product that has a well established and fast-growing customer base, high business impact, an emphasis on innovation to drive towards the next phase of growth, and the ability to work with and learn from a passionate team of seasoned cloud professionals.

The team has a strong track record and has delivered numerous remarkable launches in the last few years including a suite of ML powered log analytics capabilities including log patterns and anomaly detection, Generative AI backed query capabilities, fast-interactive log analytics, and data protection capabilities for highly regulated industries. Reach out to learn more about the exciting space we operate in.

Key job responsibilities
As a Principal Product Manager (Technical), you will own the end-to-end product lifecycle from defining product vision to specific feature definition, prioritization, positioning, naming, pricing, go-to-market support and feature adoption.

As a Principal Product Manager you will:

- Understand and champion the needs of diverse AWS customers. This involves interacting with highly technical customers on product feature calls, customer briefings, customer advisory boards, and other structured feedback mechanisms.
- Develop product vision and strategy; translate it into clear deliverables for engineering teams.
- Own the strategy behind feature development, pricing, naming, and the P&L of the business
- Launch new products and implement go to market plans that will drive awareness, engagement and strong customer adoption
- Lead key strategic investment areas of AI/ML/LLM Ops and Observability
- Be an industry thought leader representing AWS at conferences such as re:Invent

A day in the life
Working closely with and across agile teams, you will be able to see and feel the impact of your work on our customers. This is a high visibility and high impact role that will interact with all levels of AWS leadership. Our ideal candidate is excited about the incredible opportunity that cloud monitoring represents and is deeply passionate about delivering the highest quality services leveraging AI/ML/LLMs. You’re naturally customer centric and thrive in a fast-paced environment that requires strong technical and business judgment and solid communication skills.

About the team
Amazon CloudWatch is a core monitoring service used by millions of AWS customers. We move fast and have delivered remarkable products and features over the last few years to streamline how AWS customers troubleshoot their critical applications.

Our mission is to be the most cost effective, integrated, fast, and secure observability platform for AWS customers.

We are a diverse group of product and engineering professionals that are passionate about delivering observability features that delight customers operating at any scale.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded product manager and enable them to take on more complex tasks in the future.

Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Inclusive Team Culture
Our team is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for a new teammate who is enthusiastic, empathetic, curious, motivated, reliable, and able to work effectively with a diverse team of peers; someone who will help us amplify the positive & inclusive team culture we’ve been building.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
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