Are you passionate about transforming our transportation services by simplifying work for the essential workers who serve our customers every day? Do you have deep experience in program and project management using a variety of methodologies? Would you like to help build the future in our transportation network

We are seeking a Principal Program Manager to join our team. In this position, you will be able to partner with key internal and external stakeholders and dive deep into the business challenges to understand and identify insights that will enable us deliver results faster.

Amazon Transportation Services (ATS) is looking for a Principal Program Manager to own strategic, tactical, cross-functional and technology projects and programs within ATS Postal Operations and Strategy Team (ATS POST). Amazon Transportation Services (ATS) is a growing operation unit that significantly impacts the customer experience. This role will allow you to scope and create project plans, develop processes, coordinate and drive execution, and communicate to senior management on status, risks and process/product changes.

Key job responsibilities
• Manage new and existing programs, successfully delivering difficult projects and goals across multiple organizations
• Work directly with external providers, customers, and partner teams to craft and deliver scalable solutions
• Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery
• Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate
• Influence design and development of strategic processes
• Work with program managers and business leaders to communicate and impact critical business initiatives
• Develop, implement, and govern Key Performance Indicator reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions
• Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
• Manage post-launch support plans (e.g., post-mortem, issue/ticket management, etc.) and look for opportunities to improve program quality and operational excellence

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Bellevue, WA, USA | Nashville, TN, USA | Phoenix, AZ, USA | Seattle, WA, USA | Tempe, AZ, USA