This is a Project Manager role, working on various Managed Cloud Services projects, for Oracle customers. 5+ years IT project management experience, in B2B environments. PRINCE2 / PMP and standard ITIL Certification is desirable. Experience in delivering large scale IT projects and, preferably, experience in delivering Cloud solutions. Experience in delivering projects for external customers or third parties is desirable. Demonstrates in-depth understanding of customers' industries and core business processes, and their technical and business needs. Evidence of delivering projects via a proven Project Management Methodology. Experience in escalation management, risk management, issue management and change control. Ability to build significant long-term relationships with key customer contacts and members of the project team. Extensive customer "face-to-face" experience at middle or executive levels. Solid industry experience/knowledge. Strong interpersonal skills, good communicator.

WHO WE AREWe are a team of highly-skilled and experienced project managers, delivering complex IT infrastructure projects and programmes to ACS customers.Oracle Advanced Customer Services (ACS) provides unmatched, tailored support that ensures customers’ technology investments deliver the cutting-edge innovation and performance their business requires to compete.This is a fast-paced and rapidly evolving environment with opportunities for professional growth and development.

WHAT WE DOThe primary role of the team is to manage complex IT infrastructure projects and programmes for our customers in EMEA, following standard methodology and best practices in project and programme management.

YOUR ROLEThis is an opportunity to be part of a complex project management team, delivering Managed Cloud Services projects and working alongside experienced technical and customer management teams.Your role will be to manage large scale customer projects, delivering ACS solutions to business-driven, technically complex requirements across the complete Oracle stack. We are looking for candidates with background in Professional Services, Account Management, Project Management, Enterprise IT Management, Customer Support, Enterprise software deployments. Experience in delivering large scale IT projects and, preferably, experience in delivering Cloud solutions is required.If you have excellent communication skills, you work well as part of a team, you learn quickly and you have a thing for problem solving, we want to hear from you.

EXPERIENCEProven experience in project management, incident management, risk management, issue management and change control is mandatory.Experience in delivering projects for external customers or third parties is desirable.Bachelor’s Degree in Computer Science or related subject or equivalent experience in a technology-related field

ESSENTIAL SKILLSProject managementIncident managementConflict management skillsTime management and self-management abilityStrong interpersonal skills, good communicatorStrong team orientation

DESIRABLE SKILLS5+ years IT project management experience, in B2B environments.In-depth understanding of customers' industries and core business processes, and their technical and business needs. Evidence of delivering projects via a proven Project Management Methodology.Customer "face-to-face" experience. Solid industry experience/knowledge. 

Career Level - IC4