8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220 CarMax, the way your career should be! **About this job** At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. Working on many different aspects of the customer experience, our Principal Engineers research and discover new opportunities and shape products to fulfill them. From inception to completion, you will develop tools and technology, learning quickly from our spirit of experimentation. You will have a direct impact on improving the performance of our business and ensuring customers can buy the vehicles they want in a way that is right for them! **ABOUT THIS JOB:** At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. Working on many different aspects of the customer experience, our Principal Engineers research and discover new opportunities and shape products to fulfill them. From inception to completion, you will develop tools and technology, learning quickly from our spirit of experimentation. You will have a direct impact on improving the performance of our business and ensuring customers can buy the vehicles they want in a way that is right for them! On the Associate Work Management (AWM) Team you will have opportunity to help us route the right work, to the right place, at the right time. **ESSENTIAL RESPONSIBILITIES:** Team Responsibilities + Responsible for day-to-day tactical team decisions + Required to manage multiple tasks and projects simultaneously + Accountable for team’s use and adherence to best practices and methodologies + Demonstrated ability to schedule and execute hardware and software releases + Demonstrated ability to prioritize and assign tactical requests to the team Leadership + Leads team through obstacles and time constraints to overcome barriers and successfully deliver results + Influences the work of others to drive department goals and initiatives to successful completion through effective team and project management, customer interaction and IT coordination. Production Support + Provides technical experience related to the position + Ensures that support problems and errors are tracked to ensure appropriate future handling + Lead incident reporting to include postmortems which involves prioritizing enhancements to reduce ongoing support; scheduling support rotations; ensuring that the ticket queues are appropriately managed; and assisting with critical outages at any time Design and Review + Active participant in project design meetings providing vision and guidance + Leads technical design for the team's initiatives, consulting with architecture + Applies technical knowledge in specialty areas for position **QUALIFICATIONS AND REQUIREMENTS:** + Bachelor’s degree in computer science, a related field, or equivalent alternative education, skills, and/or practical experience is required + 8+ years of application development experience. Especially experience with API design and security, microservice architectures, and messaging paradigms + Hands-on experience with Microsoft.NET (#C) and .NET Core in cloud platforms (Azure preferred) + Solid understanding of DevOps capabilities such as automated testing, continuous integration, continuous delivery, and Infrastructure as Code + In-depth knowledge and experience of relational databases, SQL, and NoSQL + Proven ability to mentor and develop others with exceptional teamwork and communication skills + Experience working with Agile methodologies Work Location and Arrangement: This role will be based out of the Richmond, VA CarMax Technology Innovation Center or the Dallas, TX Technology Hub and have a Hybrid work arrangement. Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. **About CarMax** CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®. Our Commitment to Diversity and Inclusion: CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.