**Job Summary** The **Solution Director III (Principal Solution Director)** manages strategies and solutions for the largest/most strategic new business opportunities as well as strategic competitive renewals by developing compelling win, solution and price strategies to meet client requirements for outsourced managed services. The Solution Director III has expert-level business and technical skills to transform customer requirements into compelling solutions that differentiate CompuCom from its competitors. The Solution Director III participates in pre-sales activities and assists the sales team in identifying and qualifying pursuits. The Solution Director III leads and guides the pursuit/bid team to develop cohesive solution, pricing, proposal creation and presentations to the customer. The Solution Director III creates cohesive end to end custom solutions, writes persuasive proposals and conducts orals utilizing strong communication skills and is an expert in adapting tone and flow to various stakeholders. The SD III leads or partners with Commercial Management on SOW development and negotiations. **_Must be based in USA preferred Central or Mountain time zone_** **Responsibilities** + Participates in pre-sales activities and assists the sales team in planning and driving new **Services and Technology** business by identifying and qualifying opportunities through customer meetings, capabilities presentations and evaluation of customer requirements for a fit with CompuCom capabilities. + Participates in Deal Qualification activities to assess win-ability of pursuit, identifies gaps in customer requirements and CompuCom capabilities both **Services and Technology** and makes recommendations for solution approach, whether standard or custom. + Leads creation of review materials as stipulated by the pursuit process. + Provides mentoring and training to others within the Solution Services organization. + Leads customer discovery workshops to understand business issues/objectives, projects and problem statements of customers/prospects. Understands when to bring SME’s into the conversation. + Stays current on **Technology and Services** changes in the market, competitive analysis and understanding differentiators between CompuCom and its competitors. + Creates solution strategy and develops end to end solution using approved models. Identifies subject matter experts and **Solution and Technology Architects** required to develop custom solution elements and cost for assigned opportunities as needed. + Deconstructs RFx documents to segment requirements, data points and underlying business challenges in support of solution development and win theme planning. + Leads pursuit and solution process, including responses to RFx, competitive renewals and expansion or change orders for multi-tower complex offerings. + Guides the pursuit team to develop a cohesive solution, price, proposal creation and presentation for the customer. + Manages the overall solution and ensures integration of solution components to deliver a compelling end-to-end solution for the customer. Actively seeks input from SME’s and is confident in asking the tough questions that help create the cost effective solution. + Works with sales, delivery, pricing, **Technology and Services SA’s** as well as senior leadership to establish price strategies. + Works with the Solution Center to drive and develop the proposal plan and response requirements. + Works with sales on the creation of oral presentation materials and leads technical elements of oral presentations. Can lead high level technical discussions and knows when to involve SME’s to create the right experience for the audience. + Develops Statements or Work (SOWs) and assess and mitigates risks through the solution design and contract language. + Develops commercial strategy at the beginning of the pursuit and ensures team compliance to strategy. + Leads commercial risk management process consulting with commercial management team and legal as applicable. + Secures all appropriate final solution and contract approvals from required parties and required signatures according to current business process and rules. **Qualifications** + Bachelor’s degree or equivalent experience + Minimum 10 years of experience in related field + Proven track record leading large IT Managed Services pursuits + Managing, operating and/or transforming IT organizations + Strong technical and pre-sales knowledge in multiple areas of IT infrastructure services + Working with enterprise IT environments, outsourced managed services solutions (i.e. severs/storage, networks, data center, security, end user computing, mobility, etc.) + Providing consultative services in a sales or professional services environment utilizing Business Management and/or IT Service Management skills + Expert knowledge of IT outsourcing services, business development activities and outsourced sales cycle. In depth understanding of the CompuCom offering portfolio. + ITIL certification preferred + PMP certification preferred **Salary** - 170,000-190,000 DOE Plus incentive eligible **Our benefits include:** + Health Insurance (Medical, Dental, Vision) + Basic Life/AD&D + Employee Assistance Program + Paid Holidays + Paid Time Off + 401(k) + FSA/HSA Pre-Tax Benefits + Discounts + Life/Disability Plans **Equal Employment Opportunity** CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. \#LI-DS1 CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.