Position Title Principal Technical Architect I – SAP BASIS Function/Group Digital and Technology Location Mumbai Shift Timing Regular Role Reports to Sr. Manager – SAP Practice Remote/Hybrid/in-Office Hybrid ABOUT GENERAL MILLS We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we’ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.com General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people. With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out https://www.generalmills.co.in We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow. JOB OVERVIEW Function Overview The Digital and Technology team at General Mills stands as the largest and foremost unit, dedicated to exploring the latest trends and innovations in technology while leading the adoption of cutting-edge technologies across the organization. Collaborating closely with global business teams, the focus is on understanding business models and identifying opportunities to leverage technology for increased efficiency and disruption. The team's expertise spans a wide range of areas, including AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain, SAP S4 HANA and Enterprise Architecture. The MillsWorks initiative embodies an agile@scale delivery model, where business and technology teams operate cohesively in pods with a unified mission to deliver value for the company. Employees working on significant technology projects are recognized as Digital Transformation change agents. The team places a strong emphasis on service partnerships and employee engagement with a commitment to advancing equity and supporting communities. In fostering an inclusive culture, the team values individuals passionate about learning and growing with technology, exemplified by the "Work with Heart" philosophy, emphasizing results over facetime. Those intrigued by the prospect of contributing to the digital transformation journey of a Fortune 500 company are encouraged to explore more details about the function through the provided Link Purpose of the role The Digital and Technology team of General Mills India Centre is looking for a passionate and enthusiastic individual to contribute to the SAP Basis team at General Mills in capacity of a Principal Technical Architect I.This role will report to SAP Senior Manager – SAP Practice. As an individual contributor and subject matter expert in SAP Basis, SAP on cloud, and infrastructure-as-code automation, the candidate is responsible for providing strategic consulting and guidance to stakeholders. They are accountable for partnering with SAP practice teams to design critical enterprise system architectures and define the overall SAP and cloud roadmap. Additionally, they will mentor team members, ensuring their development while playing a key role in aligning the organization’s SAP capabilities with its broader business objectives. KEY ACCOUNTABILITIES Ensure availability and good performance of system Act as a subject matter expert for other team members and keep the light on. Troubleshoot, analyze and resolve technical and performance problems in SAP systems and systems that integrate to SAP and guide the team members Co-ordinate with SAP incorporation to resolve any issue – Align SAP components to business continuity strategies . Proactively tune the system to meet business requirement. Manage systems on SAP HANA environment Prepare strategy to perform upgrade and patches to keep environment reliable & increase resiliency Prepare upgrade and patch policy on HANA environment both on cloud and on premises. Be innovative in improving a process and technical documentations after taking consensus from global team. Work with functional teams and the architecture team to suggest best practices for future SAP landscapes and enterprise applications. Troubleshoot the problems due to upgrade/patch and form a process to prevent it in future. Management of systems on cloud using automation tools - DevOps and automation mindset. Can have innovative mindset to create various automation to maintain reliability of cloud and on premises. SAP Transformation Prepare upgrade and patch policy on HANA environment both on cloud and on premises. Be innovative in improving a process and technical documentations after taking consensus from global team. Work with functional teams and the architecture team to suggest best practices for future SAP landscapes and enterprise applications. Guide team members to various aspects of transformation possibilities. Influence and share understanding of migration strategy. Be active member of cloud architecture design and be innovative in implementation of DevOps. Prepare process and technical documentation. Check all dependency and compatibility with integrated systems. Coordinate various stewards and other dependent teams for downtime. Proactively inform dependent team about already recorded migration issues Guide team members to develop futuristic capability Guide team members by providing valuable inputs and by making them understand the need of various technologies. Work as mentor in developing cloud and automation capability. Act as a subject matter expert to solve critical issue and document the same. Work on innovation and automation to reduce mundane work / improve consistency. Work on better implementation and administration plan on critical tools. Work with other teams to improve service provided to them. Work with wider D&T teams to develop strategy / roadmap of SAP systems against core technology platforms Perform Experimentation Work on various element of new technology. Invest in constant learning. Provide direction to organization by demonstrating technical forward thinking. Test & document various pros and cons of upcoming technology. Create inclusive environment of experimentation. Follow industry trends / platform capabilities and how these can link to business functions MINIMUM QUALIFICATIONS Must - have skills and experience - 15+ Years of experience in SAP BASIS. Candidate must have thorough technical hands-on experience on SAP BASIS, SAP on cloud & various automation tools. Candidate should have working experience with a global team on supporting SAP and Non SAP systems. Candidate should have knowledge in working on HANA, S4, cloud hyperscaler (desired GCP) & macro knowledge of various modules of SAP solutions Strong DevOps mindset. Desired State automation tools such as Terraform, Ansible, Salt. Shell based scripting such as Bash, Python, PowerShell. Experience with Linux operating systems desired and/or Windows Server 2016/2019. Experience with SQL Server or Oracle Working knowledge of networking. Experience with any of the following -- ABAP, IIS, Java, Tomcat. Strong problem determination and resolution skills are needed. Ability to work in a fast-paced team environment. Ability to organize, prioritize, follow-up and ensure execution of multiple projects in a dynamic environment. Proactive and anticipate future needs. Demonstrated ability to work independently or in a team environment. Clear understanding of criticality of SAP BASIS team roles and responsibilities. Strong communication and interpersonal skills Strong aptitude to learn and passion for problem solving. Quickly learn and apply new technologies. PREFERRED QUALIFICATIONS Able to define strategic vision and help to implement Derive result from highly ambiguous situation. Works to achieve operational targets with major impact on the departmental results. Contributes to the development of goals for the department and planning efforts. Manage large projects or processes that span outside of immediate job area. Work is performed with limited oversight. Responsible for making moderate to significant improvements of processes, systems or products to enhance performance of job area. Communicates and work to influence with parties within and outside/external of own job function regarding policies, procedures, and practices. Energizes others to go the extra mile Sets and example of effective self-development Challenge self and others to identify creative approaches to solution Focus time and energy on most important priorities Proactively develop solution to mitigate the risk and maximize the opportunities. Create the atmosphere of trust in work group. Model and insist of multi-perspective approach on all projects and customer interaction. Challenge and question with courage Demonstrate the judgment to maintain systems and processes that are working well Holds self and other accountable for getting the job done with excellence Encourage team to continuously expand their knowledge base