Principal Technical Program Manager - Amazon Search Platform Technologies, Palo Alto, CA.

Amazon Search creates powerful, customer-focused product search solutions and technologies. Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, our systems go to work. Our Search Platform Tech team designs, builds, and delivers high performance, fault-tolerant, scalable distributed search engine used by millions of Amazon customers every day. You will come with a desire to focus on delivering a state-of-the-art industry leading search platform. A solid track record in defining and executing on a large-scale, distributed systems and a relentless desire to improve customer experience are requirements for success in this role.

As a Principal Technical Program Manager, you define the strategic vision for the search engine that delivers delightful experience to our customers in their shopping mission. You will partner with business experts, data modelers, scientists, and engineers by leveraging new trends in Information retrieval, natural language processing, and machine learning. A successful candidate will be highly analytical, and will work with technical customers to identify and prioritize needs, able to effectively influence up and across the organization, and adept at synthesizing a variety of technologies and capabilities into high quality search experience that customers love. As a single-threaded owner, you are trusted to operate with complete independence

Key Responsibilities:
- Design and lead a multi­-year product roadmap, balancing short­ and long­-term goals to scale globally
- Define creative, high quality, and clear roadmaps based on team strategy and vision
- Develop detailed, crisp business requirements and user stories that can be used to create specifications and architecture for search engine features and applications
- Partner with Engineering, Science, Operations, and partner teams to create best-in-class search solutions for customers
- Analyze customer feedback and usage metrics to identify key pain points
- Build innovative concepts and successfully champion them through senior management and other teams
- Manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences
- Roll up sleeves as necessary to ensure projects stay on schedule and meet our high standards of quality