Description Amazon is among the top 10 most-visited website worldwide. Hundreds of millions of customers. Billions of queries and products for sale. The scale and impact of Amazon Search is huge. The Amazon Search team creates powerful, customer-focused search solutions and technologies. The Search Customer Experience team, within Amazon Search, is responsible for the customer-facing features, information, and look & feel of search results on desktop, tablet, and mobile devices globally. Our team leverages sophisticated large language models, machine learning, data mining, and big data technologies to help customers discover the right products. We run usability studies and obsessively read customer feedback to improve our search experience. Within Amazon broadly we partner with category teams such as Apparel, Consumer Electronics, Books, and Grocery as well as key business partners such as Advertising, Alexa, and Video Shopping. Within Search we partner with the teams that power search relevance, query understanding, navigation, and page optimization. Our overall vision is to help customers shop with ease and confidence. According to a survey by the National Retail Federation, 46% of online shoppers are simply browsing for inspiration. In the next three years, we will expand Amazon from a place that primarily serves customers on a buying mission, to a place customers enjoy turning to for shopping advice and inspiration. We invite you to join us on this journey of transformation. Key job responsibilities Key job responsibilities A successful Principal Technical Program Manager should: * Be highly autonomous with strong business judgment and problem-solving skills. * Have the ability to analyze quantitatively, scope technical requirements, and effectively prioritize project deliverables. * Great verbal and written communication skills and can influence cross organizations at the VP level. * An ideal candidate for this role has extensive experience in delivering customer facing features through science and engineering innovations. * In this role, you will partner with SDEs, Scientists, Product Managers and UX designers to create game changing customer experiences. If you can communicate clearly and love to lead engineering and applied science teams to build large-scale innovative features, then come join us in making history! Basic Qualifications - 7+ years of technical product or program management experience - 10+ years of working directly with engineering teams experience - 5+ years of software development experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules - Excellent verbal and written communication skills. Preferred Qualifications - 8+ years of hands-on work managing complex technology projects experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - 3+ years experience working with science teams Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,300/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.