Who we are

Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.
 

The Principal Technical Project Manager is a hands-on position responsible for the overall direction, coordination, implementation, execution, control, and completion of multiple complex program level efforts ensuring consistency with company vision, strategy, commitments, and goals. The Principal Technical Project Manager applies professional principles, practices, and techniques to lead program level efforts through project teams and control project schedule, cost, scope, and quality to ensure the program level objectives are met for the business and within technology.

Job Description

We have decades of proven experience operating one of the largest, non-bank owned origination and servicing platforms in the country to support Retail, Wholesale, Correspondent, Direct to Consumer channels for our Joint Ventures and Partnerships. Using best practice methodologies, we know how to support loans efficiently, quickly, and with the highest level of customer service.

The Principal Project Manager is a hands-on position responsible for the overall direction, coordination, implementation, execution, control, and completion of multiple complex program level efforts ensuring consistency with company vision, strategy, commitments, and goals. The Principal Project Manager applies professional principles, practices, and techniques to lead program level efforts through project teams and control project schedule, cost, scope, and quality to ensure the program level objectives are met for the business and within technology.

RESPONSIBILITIES

Accountable for the project team, resources and the success or failure of the project against Scope, Schedule, and Budget.Accountable for the program team, resources and the success or failure of the program against expected outcomes and benefits.Responsible for leading the planning, execution, monitoring, controlling, and closing of assigned projects or programs.Identifies and tracks key project or program milestones (base-lining critical path).Works with project or program stakeholders and management to determine necessary skill sets and assemble the project or program team based on scope and expectations, including, as necessary, cross-department and outsourcing coordination.Negotiates and influences cross-functional teams to ensure appropriate resourcing levels are engaged and maintained throughout the course of the project or program life cycle.Pro-actively anticipates project or program risks, issues, dependencies, and constraints and ensures adequate response strategies are put in place to ensure delivery or outcomes and benefits are not compromised. Tracks, manages and reports as required.Ensures change control procedures and processes are efficiently and effectively used to maintain control of scope, resources, schedule, and cost.

SKILL REQUIREMENTS

Demonstrates extensive experience in a variety of the field's concepts and practices such as:Communication skills (verbal and written, in person and virtual, technical, and business).Presentation skills (in person and virtual).Facilitation skills (in person and virtual).Leadership ability (cross functional teams including IT and Business members).Strategic and business mindset.Team building.Conflict management/resolution.Calmness under stress, pressure, or ambiguity.Comfort level and confidence working with senior leadership and decision makers.Fully understands various software development lifecycle methodologies and possesses actual experience with real world application of differing project management approaches.Excellent reasoning and research skills; the ability to see the “big picture” and manage the details.Demonstrated ability to manage multiple project assignments in parallel of varying size and complexity.Demonstrated ability to manage complex program level efforts spanning multiple company divisions and business units with external vendor complexities.

EXPERIENCE REQUIREMENTS

15+ years' experience in the field or equivalent combination of suitable education and experience.PMI PMP Certification desired.Previous mortgage banking experience a plus.Experience with Azure Dev Ops as a project lifecycle management and defect tracking tool a plus.Experience with Smartsheet as a project management tool for schedules, resource management a plus.Relevant IT work experience working in distributed and heterogenous computing environments comprised of both packaged and custom applications.IT experience in IT procurement, technology software development, software engineering, QA, business systems analysis, user acceptance testing and post-production support.Knowledge of data center operations, telecommunications, network engineering, data center applications, client/server computing, and production operations support.

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Company Perks:
•    15 Paid Time Off (PTO) days and 18 after 1st anniversary!
•    9 Paid Holidays
•    Employee Engagement Activities

 Company Benefits:
•    Medical (including Health Savings Account & Flexible Savings Account)
•    Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan 

•    Performance-based Incentives
•    Pet Insurance

•    Advancement Opportunities

Newrez NOW:

•    Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
•    1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
•    Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

•    Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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