Description At AWS, we recognize that small and medium-sized businesses (SMBs) are the backbone of the global economy, often operating with limited resources and facing unique data and AI challenges. As the landscape of AI rapidly evolves, with the rise of Generative AI models, AWS is seeking a Worldwide Data and AI Specialist to join our growing team and drive innovation specifically for the SMB customer segment. The emergence of Generative AI has unlocked unprecedented possibilities for our customers. By seamlessly combining large language models with expansive foundation data, these transformative technologies enable customers to generate rich, contextual content, automate complex workflows, and unlock new business opportunities. However, the success of Generative AI hinges on the curation and integration of high-quality data – a challenge sometimes faced by SMBs face due to limited resources and technical expertise. In this role, you will be responsible for deeply understanding the specific data and AI needs of the SMB customer segment. Through extensive research, customer engagement, and hands-on experience, you will uncover critical insights that will shape new guidance, solutions, and engagement models to better serve these customers and empower them to harness the full potential of Generative AI. Key job responsibilities • Conduct in-depth research to deeply understand the unique data and AI challenges, needs, and pain points of the SMB customer segment, with a particular focus on how they can leverage Generative AI to drive business transformation • Develop comprehensive guidance and strategies to help SMB customers navigate the complexities of foundation data curation and integration, enabling them to unlock the full potential of Generative AI • Leverage your expertise to develop new guidance, solutions, and engagement models that address the specific requirements of the SMB segment, capitalizing on the latest Generative AI advancements • Collaborate closely with cross-functional teams, including SMB-focused sales teams, product management, engineering, and other key stakeholders, to bring your insights to life and drive meaningful customer outcomes • Advocate for the SMB segment's needs within the organization and champion the development of tailored offerings and programs • Serve as a subject matter expert and thought leader, sharing your knowledge and insights with the broader AWS community, including leading executive-level briefings on data and AI topics • Continuously monitor industry trends and customer feedback to identify emerging needs and opportunities, and proactively develop strategies to address them About the team Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Basic Qualifications - 10+ years of developing, negotiating and executing business agreements experience - Bachelor's degree - Experience developing strategies that influence leadership decisions at the organizational level - Excellent communication and presentation skills, with the ability to translate complex technical concepts into business-friendly language Preferred Qualifications - Experience as a founder or executive focused on related segments, or as a practice leader or business unit owner - Minimum 5 years of experience in the development and implementation of AI and Machine Learning solutions, with a focus on Generative AI Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $158,400/year in our lowest geographic market up to $262,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.