Overview AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health and financial security, and personal fulfillment. AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully chosen, high-quality products and services to carry the AARP name. As a trusted source for news and information, AARP produces the nation's largest-circulation publications, AARP The Magazine and the AARP Bulletin. Business Operations manages various shared support services and enterprise-wide functions to include records information management, business continuity planning, workplace safety and security, travel, food service, staff health clinic, fitness center, parking garage, facilities and real estate management, media operations and print and mail services. The Print Production Analyst participates in the implementation of short-run print production and direct mail projects. Provides print and quality guidance as needed. Partners with cross-functional teams to ensure the highest level of quality in color fidelity, printability, readability, and accuracy in advertisements and editorial content. Generates and analyzes print production reports. Provides trends to management. Responsibilities Handles and responds daily to internal clients with print and mail requests either by telephone or electronically via web-based digital storefront. Captures internal client requests verifying specifications and desired schedules. Loads art and specifications and confirms schedule for print jobs through vendor web portal for print and mail ordering. Approves print and mail proofs and routes for review. Tracks client orders throughout print, mail, and fulfillment process and closes out jobs ensuring clients receive notification of mailing/shipping. Confirms final counts and amends print counts with vendor to insure accurate invoice billing. Follows up on all aspects of print jobs to achieve price savings, quality, and timely delivery. Escalate issues as needed. Qualifications High School Diploma or GED and 3+ years’ experience in print production management Demonstrated customer service experience Strong organizational skills/ detail oriented Experience with Microsoft office applications Preferred: Project management experience, negotiation and purchasing experience Associate’s Degree AARP will not sponsor an employment visa for this position at this time. Additional Requirements Regular and reliable job attendance Effective verbal and written communication skills Exhibit respect and understanding of others to maintain professional relationships Independent judgement in evaluation options to make sound decisions Home office environment with the ability to work effectively surrounded by moderate home environment noise Hybrid Work Environment AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories. Compensation and Benefits AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement. Equal Employment Opportunity AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.