**Job Title:** Print Production Level 1 **Location:** Glenview, IL **Job Type:** Hourly Consultant **Hours:** Monday to Friday 8:00am to 4:30pm **Pay:** $18.84/hr **Essential Functions:** + Possess skills and competencies to deliver basic contracted customer requirements (document assembly and finishing). + Perform routine tasks such as assembling and finishing documents. + Lift up to 50 pounds and handle related equipment. + Serve as the point of contact to receive, review, and electronically log customer jobs. + Operate standard finishing equipment (e.g. paper cutters, inserters, laminating machines, hole punchers). + Operate basic office equipment (printer, copier, fax). + Apply asset tags to office equipment and update databases. + Track and coordinate the movement, addition, or change of office equipment assets at customer accounts. + Clean and maintain office equipment as needed. + Process and distribute incoming and outgoing faxes; log for billing purposes. + Log incoming packages and accountable mail. + Process basic forms and update information using a PC. + Wrap, pack, label, and ship finished products. + Collect and submit meter reads for equipment. + Maintain appropriate supply inventory and distribute supplies as needed. + Problem-solve basic production, delivery, and output issues. + Perform basic quality inspections before, during, and after production runs. + Sort and scan hardcopy materials or other media for use in printed documents or digital formats. + Respond to print/copy equipment issues by contacting service personnel through designated applications. + Operate low to mid-speed printers and copiers. + Estimate, schedule, and track incoming production jobs. + Track and store customer jobs for future reuse, including file backup. + Perform file/document conversion using standard software. + Maintain reporting logs and information for billing purposes. + Assist with mail delivery and courier duties as needed. **Skills:** + Basic computer skills with functional knowledge of PC (keyboard functions, mouse). + Proficiency with MS Office, especially Excel, for maintaining reports. + Ability to navigate the internet and use email, save and open documents, and perform data entry. + Basic math skills (division, multiplication, percentages). + Business maturity and professionalism in a customer service environment. + Capable of following instructions and handling repetitive tasks efficiently. + Ability to demonstrate flexibility and adaptability in a dynamic work environment. **Experience:** + Minimum 1 year of experience in a customer service environment. + Post-high school technology training or experience is preferred. **Education:** + Required: High school diploma or equivalent. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. **To Apply:** To be considered, please apply directly to this requisition using the link provided. For additional information, please contact **Krista Eckard at Krista.Eckard@ctg.com** . Kindly forward this to any other interested parties. Thank you! **About CTG** CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com . Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.