Work Location:

New York, New York, United States of America

Hours:

40

Line of Business:

TD Wealth

Pay Detail:

$119,600 - $178,880 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Private Client Relationship Manager II (RM) is a high-touch point of client contact accountable to serve the unique and complex needs of clients in the high net worth segment. The Private Client Relationship Manager II will serve as the central point of contact for HNW clients across banking lending and High Net Worth Investing with expertise in banking and lending. The job partners with Investment Advisors and Trust Advisors to provide proactive client service to achieve greater share of wallet. The job will also be responsible for retaining and growing the client relationship and is accountable for exceeding clients expectations for asset accumulation, preservation and growth. The Private Client Relationship Manager II is at the center of the Private Client Services model supporting an integrated Wealth Management offering by providing day-to-day account management, wealth management solutions (via partner referrals) and complex credit solutions for client and their businesses. In so doing, the Private Client Relationship Manager II must focus on maximizing clients satisfaction with their Banking relationships, maximizing profitability of the portfolio, while ensuring minimum credit risk for Bank funds.

Depth & Scope:

Demonstrates a commitment to being customer-centric by ensuring legendary service is provided during every customer interaction to maximize retention and growthEnsures all NEW clients receive the complete onboarding experience, which includes; A thorough client discovery leading to a truly exceptional Private Client Experience, An introduction to the IA and TA as per client needs, and the completion of all requisite client profiling documentsMay work with more complex clientsWill be able to have a more fulsome discussion with clients before bringing in subject matter expertsEnsures those existing clients, where it would add value, are provided with a Private Client Planning ExperienceEffectively implement a process with CSAs to ensure every client receives an Annual Client Review (ACR) meeting with an enhanced agenda focused on the clients overall wealth needs, as well as a minimum of two annual pro-active contactsServes as the primary point of contact for TD Wealth client relationships; manages all aspects of the clients relationships with TD BankImplements and executes a differentiated service model/experience for HNW clientsMeets quarterly and annual referral goals for investments and trust businessDeepens wallet share by anticipating client needs and suggesting the most appropriate banking, lending and/or investment solutionsMaximizes profitability, while ensuring the client receives an exceptional client experienceLeverages and coordinates specialists (Taxes, Trust and Estate) to provide interdisciplinary expertise for our most complex clientsIdentifies opportunities within your portfolio and network to refer business to Retail and Commercial PartnersExecutes in a manner that is compliant with regulations, policies and proceduresAdheres to all federal, state, SRO regulations and Firm policies related to all business activities (e.g. OCC, SEC, FINRA etc.)Ensures all Continuing Education requirements are attainedResponsible for understanding and adhering to TD Wealth AML/ATF Policies and ProceduresResponsible for implementing TDs Customer Identification Program (CIP) by collecting and verifying required customer identification information, and performing other Customer Due Diligence and Enhanced Due Diligence Requirements as outlined in the Business Unit AML proceduresTransitions lower threshold clients to appropriate Wealth Partners, as needed, to ensure capacity for target market clientsResponsible for fostering and contributing to a positive and constructive work environment with a focus on supporting the overall Wealth teamProvides guidance to junior staffContributes individually, as a team member and as a mentor to more junior staff, to ensure strong performance, collaboration and enthusiasm that set TD Wealth Private Client apart from our competitorsRepresents TD Wealth to the general public in a professional mannerBe involved in the community and support TDBG charity and community initiativesMay lead activities of unit, assigning, prioritizing and monitoring work. Provides direction and answers questions as neededProvides technical guidance and assists staff with most complex aspects of work as necessary

Education & Experience:

4-year degree highly preferredAdvanced degree or MBA preferred Preferred a minimum of 10 years financial services experience in a production capacity (i.e. track record for meeting sales goals) requiredValid Series 7, 63 + 65 or 66Valid and active Life & Health insurance licenses Certified Financial Planner (CFP), preferredStrong understanding of private banking business development techniques, products, services and overall industryAdvanced understanding and experience with commercial banking relationships and experience interacting with high-net worth clientsConsultative sales experience requiredProven ability to establish relationships and partner effectively with other departments within TD Bank, America's Most Convenient BankProven business development track recordStrong market presence with wide network of outside referral sources for new businessHigh level of personalized customer service skills, including ability to work with wide variety of clients and provide an exceptional level of serviceStrong credit and financial analysis skillsSelf-motivated, able to work independently, as well as part of a team - working well with other team members and keeping all relevant individuals, including management, up to date in a timely mannerAbility to work within an organization to influence and get things done without direct authorityOrganized self-starter with ability to work independently with little direct guidanceRefined negotiation skillsExcellent communication skills, both verbal and writtenMembership in civic and professional organizations required upon on-boardingMust have experience working within a highly collaborative team environmentCriminal and financial background investigation is required pursuant to FINRA Rule 3010(e) and successor regulations

Customer Accountabilities:

Understands and supports the Bank's Customer Service StrategyConsiders the impact of decisions on the well-being of TD, its Customers and stakeholdersProvides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunityModels quality service delivery at every interactionLeads and contributes to the ongoing improvement of the partner / Customer experience

Employee/Team Accountabilities:

Be engaged in advancing and sustaining a unique, inclusive culture that reflects TDs diversity agenda, and create an extraordinary employee experienceParticipates fully as a member of the team and contribute to a positive work environmentMay provide leadership, training, and guidance to other team membersEnsures ongoing communication with the team on the status / progress of projects and issues / points of interestActively shares information and knowledge, and proactively learn from the expertise of others

 

OCC Language:

This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36; and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007; and is with a FINRA member, broker or dealer and is subject to the requirements of FINRA and Securities Laws.  May (or may not) be a registered position under FINRAMust be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007Must be eligible for employment under standards established by FINRA.  Subject to the investigation and verification requirements of FINRA Rule 3110(e), including:  the Firm's obligation to investigate the good character, business reputation, qualifications and experience of an applicant for registration before applying to register the applicant with FINRA and filing the applicant's Form U4 with the CRD, and before representing on the applicant's Form U4 that it has conducted this investigation and verified the accuracy and completeness of the information contained in the applicant's Form U4; and the Firm's obligation to verify the accuracy and completeness of the information contained on the applicant’s Form U4, no later than 30 calendar days after the Form U4 is filed with FINRASatisfactory results on a criminal background check, credit report check, civil litigation search, and regulatory agency or self-regulatory organization enforcement action search, and statements/certification from job applicant regarding administrative, civil, or criminal findings by any government agency/authority or self-regulatory organization, are required by federal law for this position

Who We Are

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
 

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.