Why Choose Fraser:

Since 1935, Fraser has been a leading provider of mental health services in Minnesota. We are committed to fostering professional growth and development for our employees through mentorship, tailored career paths, and comprehensive training programs. Elevate your career and join our dedicated team!

Job Opportunity:
Fraser is seeking a Private Pay Coordinator to join our Revenue Cycle Department. In this role, you will handle phone inquiries and follow-up activities on patient accounts to ensure accurate and timely payment processing.

Take the next step in your career with Fraser and make a meaningful impact!

Primary Responsibilities:

Reviews and accurately reconciles patient accounts through the following activities: Processing refunds, billing corrections, and monitoring and responding to billing denials in a timely manner. Identifies, monitors and recommends resolutions to potential issues arising from accounts receivables. Pursues payments from third party carriers and patients. Sets up financial agreements with patients/families. Maintains a close collaboration with the Accounting Department. Assists with resolving discrepancies on the Deposit Spreadsheet. Collaboratively analyze client accounts and aged-receivables. Contacts patients\families to obtain accurate insurance information and notifies revenue cycle team members as necessary. Applies payments and write-off amounts to client

Fraser Offers Benefits for Full-time Employees (30+ hours per week)

Medical, dental and vision insurance Health Savings Account (HSA) and Flexible Spending Account (FSA) Employee Assistance Plan (EAP) Life, AD&D and Voluntary Life Insurance Long-Term Disability,  Voluntary Short-Term Disability, Accident Insurance, Critical Illness Insurance and Hospital Indemnity Insurance Pet Insurance 403(b) Retirement Plan with Company Match Work-Life Balance; 5 weeks of paid time off annually (18 days PTO + 9 Paid Holidays)  Opportunities for community involvement in Fraser-organized events Career growth opportunities Employee Referral Bonuses

Location, Schedule & Pay:

Bloomington, Minnesota / Hybrid (coming into the office once per week)  Monday through Friday, during standard business hours

The starting pay range for this role is $20.00 to $24.00 an hour depending on qualifications.

Qualifications:

High School diploma required. BA/BS/AAS in related field such as medical coding/billing, accounting or health information preferred. 2-3 years of healthcare collections/customer service or medical claims experience preferred. Insurance billing/health care experience required. Previous experience working 3rd party carriers for rehabilitative, mental health and assessment services preferred. Commitment to promoting diversity, multiculturalism and inclusion with a focus on culturally responsive practice, internal self-awareness and reflection. 

Diversity, Inclusion, and Belonging: Fraser values a diverse staff to ensure the best outcomes for our diverse client base. We are committed to anti-racism at Fraser. Our anti-racism committee assesses, develops, and implements numerous initiatives ranging from recruiting and retaining diverse staff to staff training and more.

Fraser is an Affirmative Action and Equal Opportunity Employer.

 If you are having trouble applying or have questions, please contact Fraser HR at careers@fraser.org. If you have successfully submitted your application, you will get a confirmation email. If you do not receive the confirmation email, please check your junk/spam folders, then contact us as we may not have received your application. Thank you for considering Fraser!