Private Pay Program Coordinator Job Details Job Location CES - Countryside - Schaumburg, IL Position Type Full Time Education Level Bachelor's preferred / 2 yrs exp. Job Shift Business Hours Description PURPOSE: The Private Pay Program Coordinator is responsible for the development, supervision, and management of the Private Pay Program, which offers recreation programming tailored to the wants and needs of adults with intellectual and developmental disabilities. This position includes overseeing Direct Support Professionals (DSPs) as the program expands, with one DSP for every four participants. The Private Pay Program Coordinator will work closely with participants, families, and community partners to ensure high-quality service delivery, effective community outreach, and accurate billing. This role reports directly to the Director of Innovation. ESSENTIAL DUTIES AND RESPONSIBILITIES:The list of essential duties and responsibilities, as outlined herein, is intended to be representative of the task to be performed. The omission of an essential function does not preclude management from assigning duties not listed herein if such duties are a logical assignment to the position. 1. Develop, implement, and manage recreation programs based on the individual needs and interests of participants. 2. Directly supervise to include the hiring, review, training, coaching, payroll and corrective action, for up to 4 Direct Support Professionals (DSPs), ensuring they provide high-quality care and support. 3. Lead community outreach efforts to establish new partnerships and promote the program. 4. Work directly with participants to assess their needs and provide hands-on support. 5. Maintain regular communication with participants' families. 6. Track participant hours and activities for accurate billing. 7. Report regularly to the Director of Innovation on program performance. 8. This position will be responsible for both supervising staff and working directly with individuals with intellectual and developmental disabilities. 9. Represents the agency and ensures professional, effective, and positive public relations at internal and external events. 10. Ability to work a flexible schedule to carry out duties and responsibilities effectively including but not limited to after-hours program offerings and other events that occur during non-business hours (e.g., evening and weekend hours). 11. Provides direct support to participants, assisting them to lead self-directed lives, achieve personal goals and contribute to the community. 12. Consult with other providers for expert input on an as needed basis for any recreation related program concepts that could benefit those Little City serves. 13. Collaborates with the Director innovation and development for, public display or show information including provision of program materials or content for marketing at transition fairs and other community reach out events. 14. Successfully completes Little City required training, re-training, and any additional training as required by Little City policies and practices, or as assigned by his or her immediate supervisor. 15. Required training may include, but is not limited to, American Heart Association certification in First Aid and CPR, American Red Cross Lifeguard Certification, Crisis Prevention Intervention (CPI), and any other training pertinent to the role. 16. Other duties as assigned. Qualifications MINIMUM QUALIFICATIONS: Bachelor’s degree in social work, education, recreation therapy, or a related field, preferred.2-3 years of experience in program coordination or similar roles, preferably in a nonprofit or human services setting, preferred. Experience working with individuals with intellectual and developmental disabilities. Strong organizational, communication, and leadership skills. Also preferred, experience in community outreach, partnership development and familiarity with billing practices and regulatory compliance. PHYSICAL REQUIREMENTS & WORK ENVIRONMENT: While performing the duties of this job, the employee is subject to sitting for prolonged periods; frequently walks, stands, grasps, lifts, holds, or feels objects; occasionally stoops, kneels, crouches, or crawls. Extended use of computer and typing is required. The employee frequently is required to use manual and finger dexterity and eye-hand coordination when working and handling office equipment. The employee is subject to assist and support up to 25 pounds with varying amounts of assistance on a reoccurring basis. The employee is required to have corrected vision and hearing within normal range and the ability to operate office equipment. No occupational exposure to blood, body fluids, communicable diseases or other potentially infectious substances (Category I). Typical office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer: The intent of this job description is to provide a representative level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.