Description

As a Transition Operations Specialist at Citizens Private Wealth, you will be a crucial part of a newly recruited Wealth Advisor(s) teams. The individual manages the detailed end to end transition of the new colleagues and their books of business, operating with both speed and attention to detail. The operations specialist understands the overall process, as well as the individual steps, and can problem solve to address unique needs of a particular team. This role provides an opportunity to work in a fast-paced environment, anticipate client needs, and contribute to the success of the team. 

Primary responsibilities include

Collaborate with Transition Manager to define plan to onboard experienced Wealth Manager teamsShepherds the end-to-end onboarding process for newly acquired clients (Account Opening)Works to organize technology, systems, and tools prior to day one onboardingAct as a resource on firm policies and procedures

Qualifications, Education, Certifications and/or Other Professional Credentials

Solid organizational skillsStrong communication and presentation experienceExcellent client service skillsAbility to effectively collaborate with multiple internal teamsAbility to travel domestically, up to 75%, and for extended periods of time is required (likely to CA, FL, BOS, NY)Proven ability to be a self-starter and work independently in a high-pressure environmentWorks well in a fast-paced environment and can proactively recognize and anticipate client needsDemonstrate proactive follow-up and follow through on a task from start to finishSeries 7 and 66, preferredMinimum 5+ years of Financial Industry experience, preferredKnowledge of federal (FINRA) and state (Insurance) requirements, preferredWealth Management sales support or middle office operations, preferred Demonstrated and relevant brokerage Operational Experience, preferredAn understanding of CSI Operational processes, policies, and procedures, preferred

Hours & Work Schedule

Hours per Week: 40Work Schedule: Monday - Friday

Pay Transparency 

The salary range for this position is $35.10 - $43.50 per hour with eligibility to earn an annual discretionary incentive. Overtime and some travel is required. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.  We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.