If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.
Please log into myWORKDAY to search for positions and apply.
PRN Mobile Crisis Response Specialist II101 Truman Medical CenterJob LocationUH Behavioral HealthKansas City, MissouriDepartmentCommunity Mental Health CenterPosition TypePart timeWork SchedulevariedHours Per Week0If you want to work where the action is, University Health (UH) is the place for you. Known as “Kansas City’s Essential Hospital,” UH is the safety net healthcare system for Jackson County/Kansas City. We are an academic medical center, serving as the primary teaching institution for the UMKC Schools of Medicine, Nursing, Dentistry, and Pharmacy. A 547-bed, not-for-profit health system, UH delivers the highest-quality medical care for our patients, with compassion, empathy, and unparalleled dedication to service. During the 2020 pandemic, we also stepped forward as a regional leader in COVID care and testing. UH is comprised of three campuses:
UH Truman Medical Center is located in the Health Sciences District of downtown Kansas City, Missouri. The Health Sciences District represents a robust academic community, leading the forefront of biomedical research and cutting edge technology. Partnered with UMKC and Children’s Mercy Hospital. University Health serves as the cornerstone in educating the next generation of healthcare practitioners. As a Level 1 Trauma Center, we’re a leader in Emergency Medicine and Critical Care, with world-class expertise in chronic disease management and women’s services, including high-risk maternity care. The Health Sciences District is also home to the University Health 1 and 2 buildings. UH 1 is UH’s beautiful specialty outpatient clinics and day-surgery center and UH 2 is the location for all of our primary care and women’s care clinics.
UH Lakewood Medical Center is located between Kansas City and Lee’s Summit, Missouri, offering residents of Eastern Jackson County access to a modern community hospital with a continuum of outpatient services designed to meet the needs of families. UH Lakewood specializes in high-risk maternal and child care, and serves as one of the few Kansas City metro area institutions accredited by The Joint Commission in Orthopedics and Palliative Care. It also is home to a 188-bed, fully accredited long-term care center.
UH Behavioral Health is the KC metro area’s largest, most comprehensive provider of mental health services. The Crossroads Building, located in Kansas City’s vibrant Crossroads Arts District, is its epicenter, providing a broad list of outpatient services. We also offer psychiatric inpatient care, and we deliver therapeutic services through our community outreach clinics. We are a leader in the Trauma-Informed Care Movement, and provide training, coaching and consulting to outside organizations.
Job DescriptionJob Duties and Responsibilities
1. Responds to behavioral health crisis calls/needs within the community and within the University Health system.
2. Provides coordination of care for consumers in and outside of the University Health system.
3. Enhances the ability of the consumer to lead a self-determining life by providing support and information necessary to build self-esteem, assertiveness and decision making skills.
4. Establishes a collaborative relationships with clients, their families and other support resources, using good communication skills to ensure effective delivery of crisis related services.
5. Uses appropriate formal and informal crisis assessment practices in order to respond to the needs, desires and interests of the consumers. This includes facilitating the hospitalization of consumers and conducting wellness checks.
6. Provides information on relevant support resources available in the consumer's community and assists the consumer to identify and gain access to such resources.
7. Designs a safety care plans that includes available resources and interventions to meet the unique needs of individual consumers and recognizes the importance of friends, family and community relationships.
8. Identifies areas of self-improvement, pursues necessary educational/training resources and shares knowledge with others.
9. Recognizes and considers the diverse challenges facing consumers (e.g. human rights, legal, administrative and financial) and applies effective advocacy strategies to overcome such challenges.
10. In providing direction for effective assistance for meeting client goals and objectives, considers all concerns pertaining to career and education and mobilizes the resources to support intended outcomes
11. Applies appropriate actions for crisis prevention, intervention and resolution and appropriately matches those techniques to client situations.
12. Complies with department and division guidelines.
13. Completes work in a timely, organized and professional manner.
14. Promotes quality improvement, staff and patient safety, and cultural diversity through department operations and by personal performance.
15. Provides service in a manner that is appropriate for the patient’s age; demonstrates knowledge and skills necessary to meet the patient’s physical, psychosocial, educational and safety needs.
16. Presents a courteous and helpful demeanor, appropriate for age, to all patients, visitors, other University Health employees/medical staff members, or any other person an employee encounters while representing University Health Behavioral Health.
17. Maintains current knowledge related to applicable statutes, regulations, guidelines and standards necessary to perform job duties in accordance with the requirements of the Corporate Compliance Plan. Complies with the requirements of the Code of Conduct, Corporate Compliance Plan and Compliance Policies and Procedures, including training requirements. Participates in compliance activities under the direction of the Department Manager and Corporate Compliance Officer.