Pitney Bowes is now hiring for Full Time Direct Hire Problem Solver positions in our Erlanger Facility.

Multiple Shifts Available

You Are:

An individual who enjoys fast paced, physical production environment while developing new skills in the mailing industry. You are a hard-working and vital contributor to our company’s success in meeting productivity standards and customer satisfaction ratings.

You will:

Handle escalated parcels that cannot be seamlessly processed through to completion Leverage in-depth knowledge of item and system restrictions to: Troubleshoot and resolve issues to enable parcels to Ship Forward Efficiently push unresolvable issues to Exceptions Team for handling Offer additional training, coaching, and aided troubleshooting to promote associate success Surface new restrictions and use cases to management to ensure system behavior is operating as expected Ensure that problem / error carts are worked in a timely manner Maintain low backlog in AdvSearch Stock workstations to enable associates to work seamlessly Aid in initial and ongoing training of parcel processors Help correct problem parcels and coach associates to avoid recurrence of error Aid associates in understanding traveler documents and ensuring they select proper reason codes Consistently act as a role model to others: great attendance; no problematic or escalated issues; positive, collaborative attitude

Your background:

As a Parcel Warehouse Production Parcel Package Handler II, you have:        A basic enough understanding of English to be able to understand and follow safety and other operational directions communicated in English, irrespective of their native language. The ability to work overtime which may include weekends, holidays and or a different shift with little or no advance notice. Excellent proficiency using the internet, web browsers and data entry tasks. Extensive knowledge of multiple areas within our operations including an understanding of end-to-end process. A highly detail-oriented and meticulous nature. The ability to thrive in a fast-paced environment. Proven highly successful at a warehouse associate level. The ability to thrive with minimal supervision. The ability to coach associates constructively with a focus on their success while avoiding criticism and acting as an encourager. We will: Provide the opportunity to grow and develop your career through training and access to various development programs Offer an inclusive environment that encourages diverse perspectives and ideas Offer a casual and safe work environment Deliver challenging and unique opportunities to contribute to the success of a transforming organization Offer comprehensive benefits: pbprojectliving.com: Paid time off Multiple Insurance options: Medical/Dental/Vision/Pet Multiple savings plan options: 401K Plan with company match; Health Savings Account; Dependent Care Access to PB Life Perks Discount Program Eligible for PB Employee Referral Program $$ Training and opportunities for advancement Tuition Reimbursement

We actively look for prospects who:

Are passionate about client success. Enjoy collaborating with others. Strive to exceed expectations. Our Team  At Pitney Bowes, we do the right thing, the right way.  We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

 

Since 1999, the Fulfillment, Delivery & Returns (FDR)] team has been transforming the consumer experience. We develop next generation digital commerce, fulfillment, and shipping & return solutions that create meaningful connections with consumers and measurable value for our merchant brands. Our end-to-end suite of omnichannel solutions seamlessly integrates digital and physical commerce. That means new advantages across the customer journey, like actionable data at every touchpoint, a truly unified brand experience and unique engagement opportunities. All to give you a competitive edge in the ever-changing world of global commerce. 

 

Women/Men/Veterans/Individuals with Disabilities/LGBTQ are encouraged to apply.   

  

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.