Responsible to lead problem solving and resolution in new programs and current critical Top projects from a problem solving standpoint, fast response and conflict management as needed, with excellent leadership skills.
Your Role:
Know customer (specific) requirement and assure appropriate communication inside Aptiv CS organization
Data Science proefficient using Excel data bases and Minitab software as minimum
Experience on problem and projects definition thru Shainin Top 5 or Drill downs from generic problems to specific projects that will lead to 80/20 principle – for new or current projects in Mfg plants.
Problem solve projects identified and managed by the organization in order to Meet customer scorecards and improve VOC processes
Present specific problem solving projects to customers thru 8D formats or customer required formats. Assure resolution of issues in the floor and prevent re-occurrence
Prepare and lead the management reviews with customer
Support Customer Manager in specific escalated concerns and customer related strategies
Coordinate and lead support teams at customer location during critical activities
Follow up on systemic improvement plans and verify corrective actions efficiency
Plan and participate in customer audits and control share point maintenance done by the plants
Be the first level of escalation for the customer from a problem solving standpoint. Lead resolution of issues and coordinate efforts with CTC lab in Ohio and STC Lab in Saltillo
Experience in leading continuous improvement projects in Molding, stamping, assembly, PCB assembly, etc
Lead problem solving for warranty issues (experience)
Your Background:
Bachelors Degree
+5 years of experience as Quality
Automotive Industry experience
Team Leadership experience
Basic knowledge in OEM systems (Customer complaints)
Availability to travel 50% of the time
Advanced English level (Conversational/85%)
Highly Desired - Advanced problem solving knowledge (Shainin PS, Six Sigma desired etc)
Conflict management
Mechanical, electrical and electronic knowledge (Preferred)
Knowledge in PFMEA, APQP
Experience in GM BIQ requirements
Ford SCAAF and customer requirements / system experience
Launching new businesses in a mfg plant
Knows how to perform RFMEA and Functional analysis
Aptiv Rewards & Advantages:
Competitive compensation package including; Bonus Potential, Healthcare, Pension & TaxSaver schemes.
Learning, professional growth and development in a world recognized international environment.
Access to internal & external training, coaching & certifications.
Recognition for innovation and excellence.
Opportunities to give back to the community.
Meaningful work that makes a difference in the world
Diversity and Inclusion are sources of innovation and creativity, both of which are essential to Aptiv’s success. Everyday our diverse team comes together, drives innovation, pursues solutions, and meets challenges using their unique abilities, perspectives and talents, changing what tomorrow brings. When you join our team, you’ll get encouraged to think boldly, express your viewpoint and innovate as a matter of habit.
At Aptiv, we don’t just see the world differently; we work to change reality. That means developing technology that rewrites the rules of what’s possible in the pursuit of making transportation safer, greener and more connected. Today there are more than 160,000 of us globally, located in 44 countries, and united by one mission. Join the movement and together, let’s change tomorrow.
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Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.