Work Flexibility: Hybrid

As a ProCare Sales Analyst you will act as a liaison for all Service Contract related items between the customers, Sales Reps, Finance, and Service Product Manager.  Responsible for investigating and resolving Service and Repair issues including, but not limited to, pricing, billing, contract termination, renewals, etc.

What you will do:

Work with Sales Representatives and Customers to review and enter new Service Contract orders to ensure proper coverage is applied.Work with Finance Team to ensure correct billings are applied and update coverage due to contract changes.Provide support and research in the collection of overdue invoices.Work with Repair Authorization Team to ensure the system clearly indicates contract status or pricing agreement terms with clear start and end datesResearch past service contracts and provide historical data and cost analysis to Sales Reps and Customers.Work with cross divisional counterparts to ensure multi-division deals are properly processed.Assist Sales Representatives with formatting and pricing for new Service Contract proposals.Run ProCare specific territory reports

What you need:

Bachelor's degreeProficient on Microsoft applications - MS Excel & MS Word

Preferred:

Experience in SAP and/or SalesforceExperience in Power BI

$58,700- $106,200 salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

Travel Percentage: None

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.