Process & Capability Manager (Strategic Development Manager)
HP
What a Process and Capability (Strategic Development) Manager does at HP?
Communicates tactical process decisions and plans, project status, and issues and workarounds, in order to achieve alignment with relevant areas of the business, function, or region.Leads projects with medium to high complexity and risk, provides feedback on projects, and conducts post- project evaluations.Represents the needs of the business, function, or region on an ongoing basis to drive process improvements.Collaborates with Worldwide Market Supply Chain Transformation / Convergence and operational teams and business stakeholders for business requirements, supporting the design of new or improved processes of medium to high complexity, understand business/customer impact and training to operational team.Utilizes and assists others in utilizing standard project management and quality managementimprovement methodologies in process improvement approaches.Establishes processes which are consistent with overall organization objectives and maintains process documentation.Consults with business leaders on a wide range of supply chain issues.Adopt Lean Six Sigma methodology in process managementIndividual who does well in this role in HP, usually possess:
First-level university degree or equivalent experience; advanced university degree preferred.Typically 6-10 years of related experience in IT/business operations.Typically 5-8 years of project and process improvement management experience.Quality improvement training required and certification is a must.In-depth knowledge of HP operational processes, industry trends, and customer/partner requirements.In-depth understanding of core HP businesses and the revenue cycle.Excellent communication skills (i.e. written, verbal, presentation), leadership, and influence skills. Mastery in English and local language as well as other languages as required.Strong business experience in multiple process areas with excellent project management, process improvement and process development skills; ability to drive process improvements using industry standard quality improvements tools and concepts.Strong project management skills such as planning, execution and implementation.Solid financial and business acumen.Adopt Lean Six Sigma methodology for process improvement.Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.
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